June 11, 2012
Webinar - What Can a Hosted PBX Mean for Your Business?
By Rich Steeves, TMCnet Web Editor
Companies seeking to leverage new telecommunications technology are forced to wade through any number of different terms and offerings to determine what is best for them. This can result in information overload and a major headache for IT decision makers. In the case of a hosted PBX (News - Alert) offering, there are many different factors to consider.
First of all, it’s important to know what the term actually means. PBX stands for a private branch exchange, which allows businesses to route calls to different extensions and connect those extensions to the public switched telephone network. But more and more these days, companies are opting to use voice over Internet Protocol, or VoIP, technology to increase efficiency, call quality and savings. In this case, businesses face a choice. They can have an on-premise PBX or a hosted version.
To add to this confusion, the hosted PBX can go by other names, such as a cloud-based PBX. But no matter what you call it, a third-party system will host your VoIP PBX and equipment. This means that your company does not need to buy and maintain its own equipment, which can cut down on initial costs as well as upkeep, meaning less work for stressed-out IT departments.
But choosing the right hosted PBX solution is not easy. There are many factors to consider. There are pros and cons of hosted and on-premise solutions, but there are many reasons why hosted solutions work well for small and medium businesses especially. To make the right decision, you must consider your company’s specific needs and match up with a provider who can meet those needs.
In order to make sense of the complex world of hosted PBXs, XO Communications (News - Alert) is offering a free webinar on Thursday, June 21, 2012 at 2:00 PM ET/11:00 AM PT. The webinar, “Making Sense of Hosted PBX,” will help you sift through all the information and choices and make the right strategic move for your company.
To register, click here.
Edited by Amanda Ciccatelli