Webinars - Featured Articles
The Journey of the PBX
PBXs have sure come a long way.
From the shift of analog to digital to the introduction of Internet Protocol to the innovation of Voice over Internet Protocol (VoIP), PBXs have certainly been rocked by industry trends.
Accordingly, IP PBXs have become the next generation PBX (News - Alert). IP PBX refers to a business telephone system that is created to deliver voice or video over a data network and interoperate with the traditional PSTN. An IP-PBX can exist as a hardware object, or virtually, as a software system.
The advantages of swapping your old PBX with an IP PBX are vast, namely that it is a complete telephony system that allows all conversations to be sent as data packets over the network. The IP PBX boasts scalability and robustness as well as the ability to connect to traditional PSTN lines and eliminate vendor lock in. Other advantages of an IP PBX are that it is easier to install and configure than a proprietary phone system; it is simpler to manage because it has a Web/GUI based configuration interface; it affords substantial cost savings; it eliminates wiring; and it offers substantial cost savings.
But in order to build an all-encompassing solution, companies must consider adding the latest technologies for telephony, surveillance, video conferencing and paging solutions to their IP PBX. A unified communications system allows companies to enjoy all of the benefits of an IP PBX as well as the latest next generation technologies.
Tomorrow 888VoIP will be holding a free webinar titled “Building the Complete Solution; an IP PBX Alone is not Enough,” taking place Thursday, Dec. 1, at 9 a.m. PST/noon EST. The webinar will explore how to scope out a complete IP PBX solution; how to conduct your own marketing campaigns; and how different vertical markets require different sales techniques and product offerings.
To register for tomorrow’s free webinar, click here.
Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.
Edited by Tammy Wolf
Related Webinar Articles
- Scale-Out Cloud Storage is Becoming a Popular Value-Added Offering for MSPs
- Are You Using Key Performance Indicators of the Past in a Next-Gen Contact Center?
- Leveraging Speech in the Call Center to Create Customer Delight
- Uncovering the Roadblocks to First-Call Resolution
- Red Hat Provides Use Cases for Open Source Cloud Storage