Recent reports have shown that analysts estimate that over 90 percent of enterprise content never reaches non-English speaking audiences because of time and cost constraints. Lionbridge GeoFluent can simply solve this global communication challenge through the cost-effective, on-demand chat translation of marketing and customer care communications such as Web pages, online chat, user-generated content and more.

In addition, real-time automated chat translation can help any organization greatly expand the amount of people they interact with, which was previously impossible due to language barriers. Lionbridge’s GeoFluent platform enables Web-based support content and online chat sessions that are easily available to customers located all over the world that speak multiple, diverse languages.

A webinar that highlights the many benefits businesses can reap due to chat translation technology, entitled “Improving Your Bottom Line with Real-Time Multilingual Translation,” is scheduled to take place Sept. 14, at 12:00 p.m. EST/9:00 a.m. PST.

Participants that attend this event will learn how to transition English-only speaking agents into global communicators, what crucial factors contribute to encouraging customers and prospects to buy an increased amount, the elements that can lead to first-contact resolution of support-related issues, how to ensure that linguistic integrity of brands remains intact when translated, and the types of integration and security issues that need to be closely analyzed.

It is highly recommended that call center, global marketing, and customer experience executives all engage in this event.

Presenters that are scheduled to speak at the webinar include Yvonne Cekel, vice president of SaaS (News - Alert) and Communities at Lionbridge; Saul Marcus, senior product manager of GeoFluent at Lionbridge; and John Lahtinen, community development editor at TMCnet. 

If you would like to see how chat translation can help your business excel, register now!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.