Tell us if this sounds familiar: employees come and go, which means telephony work must be done. The list of tasks for on and off boarding is long – “whether you have a legacy TDM switch or a modern VoIP environment, someone must create hundreds of settings such as directory number, line appearances, call forwarding, speed dials, hunt groups, pick up groups, ACD queues, and upon exit, aging the DNs, changing passwords and notifying the employee’s manager for postmortem voicemail access, just to name a few.”

Whew, sounds painful just reading about it. Those who have lived through it no doubt found it less than a lark as well. “These settings must be managed and changed each time an employee joins or leaves the company. Industry experts estimate that it costs between $50 and $250 to on or off board the communications needs of each employee.”

Now -- want to free yourself of that? An upcoming webinar, “Telephony Automation: Automating the On and Off Boarding Process,” scheduled for April 26, will discuss the recent technological advancements allowing enterprises to completely automate telephony on and off boarding.

The session will include real life case studies and how they achieved automation and an ROI in as little as a few months. Webinar officials say it will deal with the depth of costs associated with on and off boarding, how companies are automating this process today and how to determine ROI using an On and Off Boarding Automation ROI Calculator.

Presenting is Phil Moen, president and chief executive officer, Unimax (News - Alert). Prior to joining Unimax, Moen held various executive business management roles at leading technology companies, including SoftBrands, Inc. (formerly Fourth Shift) and Epicor.

Also presenting is Teresa Dixon, director of product management for Unimax. She’s responsible for defining, developing, and delivering product strategy for the company. She joined Unimax in 1996, and has moved from lead technical engineering positions to managing various vendor business relationships to defining which products and services best meet the needs of the converged enterprise system management market.