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Telecom Visibility, At Last
Use PBX and Voicemail Reporting Data to Reduce Costs, Improve Service

30-minute power learning session

Thursday March 22, 2012 2:00 PM ET, 11:00 AM PT

PBX and voicemail data can be a powerful asset for telecom and IT departments. It can empower you to reduce cost, better manage assets, immediately troubleshoot problems, increase service levels, and more - if only you could EASILY see it.

In this 30-minute webinar, telecom experts will discuss and demonstrate how easy it can be to generate powerful charts and reports that display critical telecom data and metrics from all your PBX and voicemail systems on ONE screen.

Learn how to:

  • Easily capture AND visualize critical telecom metrics across single and multi-system and single and multi-vendor PBX, voicemail, and directory systems.
  • Access and report on thousands of PBX, voicemail, and directory attributes – Create charts and reports displaying only the attributes that are relevant to your current problems and issues.
  • Easily create exception reports by Identifying data that is not normal or falls outside of defined parameters.
  • Display relational PBX and voicemail data in a single chart or report by mixing and matching system types or by creating multiple charts to do side-by-side comparisons.
  • Generate sophisticated telecom charts and reports in both single tenant and complex, multi-tenant environments.
  • Use telecom metrics to significantly reduce operational cost while increasing service levels.
Who should attend:
  • Telecom professionals
  • IT professionals involved in telecom

    • Register Today


    Sponsors:

    		 
    		 
    Speakers:


    Phil Moen, President and CEO, Unimax
    Phil brings strong leadership skills and sales management expertise gathered from his more than 14 years in the software technology industry. Prior to joining Unimax, Phil held various executive business management roles at leading technology companies, including SoftBrands, Inc. (formerly Fourth Shift) and Epicor. Phil holds a B.S. degree in general business, sales and marketing from St. Cloud State University and is CPIM certified.


    Jen Berens, Account Manager, Unimax
    As one of Unimax's Account Managers, Jen frequently works with large enterprises such as state and federal government agencies, pharmaceutical companies, accounting firms, financial organizations, etc. to help unify PBX and voicemail administration functions. Jen has expertise in the areas of self-service and automated telecom management, telecom reporting, and MAC administration. Jen is a graduate of Minnesota State University, Winona with a B.S. in Mass Communication and English.

     Other Speakers:

    Spotlight users

     Moderator:


    Stefanie Mosca,
    Managing Editor, TMCnet
    Stefanie Mosca is a Managing Editor for TMCnet, with a particular focus in wireless technologies as well as mobile and IP communications. She holds a master’s degree in journalism from Quinnipiac University and a bachelor’s degree in communication from the University of New Haven
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