| Date | Description | Presenters | Sponsor |
Tuesday,
December 2, 2008 2:00pm ET 11:00am PT |
E. Brent Kelly
Senior Analyst and Partner at Wainhouse Research
Wainhouse Research
Shane Yu
Avaya Professional Services
UC Consulting Practice Avaya
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
Wednesday,
December 10, 2008 2:00pm ET 11:00am PT |
Joel Maloff
Senior Vice President of Sales
and Marketing Bandtel
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
Tuesday,
December 16, 2008 11:00am ET 8:00am PT |
Jay Jayasimha
Chief Technology Officer
Veraz Networks
Ashish Sharma
VP Corporate Market Development
Alvarion Ltd.
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
Upcoming |
Stay Tuned for these December 2, 2008 |
Webinars Avaya |
Contact Us: |
| Archived Webinar | Amy Wolf
Senior Solutions Engineer
IEX Corporation,
a NICE Systems company Brendan B. Read
Senior Contributing Editor
- Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Alan Percy
Director of Market Development
AudioCodes
Mike Wilkinson
Director, European Marketing
BroadSoft
Scott R. Firth
Director, Telecommunication Solutions
IBM Systems and Technology Group
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Alan Percy
Director of Market Development
AudioCodes
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Optimizing Security and Carrier Network Performance with IBM and CloudShield |
Arnold E. Ness
P.Eng., M.B.A., CTO
America’s Next Generation Network Team
Steven Teitzel
Global Solution Owner for Security for the Telecommunications Industry
IBM
Bill Scull
Vice President of Marketing
CloudShield
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Ellen Daley
Vice President, Research Director
Forrester
Vivek Khuller
President and CEO
DiVitas
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Georges Boutros
Partner Development Manager
Sagem-Interstar
Alan Percy
Director of Business Development
AudioCodes
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | ATCA vs. Carrier Grade Rack Mount Servers - The Experts Square Off |
Jeff Hudgins
VP marketing
NEI
Sven Freudenfeld
Business Development Telecom
Kontron
Keate Despain
Sr. Director of Product Line Marketing
RadiSys
Brian Carr
Strategic Marketing Manager,
Embedded Computing Emerson Network Power
Tom Bonds
Tekelec
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Best Practices for Transforming Call Centers into Blended Sales/Service Organizations |
Donna Fluss
Founder and President
DMG Consulting LLC
Liz Amaral
Sr. Director, Product Marketing
Enkata
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Completing the Convergence: Reliable Fax over your VoIP Network |
Jeff Dworkin
Enterprise Marketing Manager
Dialogic Corporation
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Demand, Trust, and Value: 3 Secrets to Making Money by Reselling Hosted VoIP |
Joe Schiavone
Channel Sales Director
FreedomIQ
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Elwyn Hull
Telecommunications Director
University of Texas Southwestern Medical Center
Hakan Kilic
Product Manager,
Employee Productivity Suite Nuance
Brendan B. Read
Senior Contributing Editor
- Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Imagine Government Agencies Where Productivity is Powered by the Human Voice |
Hakan Kilic
Product Manager,
Employee Productivity Suite Nuance
Tim Gray (Moderator)
Web Editor
Technology Marketing Corporation TMCnet |
|
| Archived Webinar | Do You Know Who is Listening? |
Alan Percy
Director of Business Development
AudioCodes
Ritu Maheshwari
Product manager
Interactive Intelligence
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Elwyn Hull
Telecommunications Director
University of Texas Southwestern Medical Center
Hakan Kilic
Product Manager,
Employee Productivity Suite Nuance
Brendan B. Read
Senior Contributing Editor
- Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Cutting Through the Noise - Comparing Contact Center Performance Management with Speech Analytics |
Rob Berry
Sr. Director, Product Marketing
Enkata
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Charles “Duffy” Mees
Vice President and
Chief Information Officer Jetblue Airways
Albert Kooiman
Senior Technical Product Manager
Microsoft
Thomas Porter
Chief Operating Officer
Aumtech
Brendan B. Read
Senior Contributing Editor
- Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Jason Ostrom
Director
Sipera VIPER Lab
Eric Winsborrow
Chief Marketing Officer
Sipera Systems
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Jason Ostrom
Director
Sipera VIPER Lab
Eric Winsborrow
Chief Marketing Officer
Sipera Systems
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Paul Greenberg
Chief Customer Officer
BPT Partners
Martin Schneider
Director of Product Marketing
SugarCRM
Brendan B. Read
Senior Contributing Editor
Customer Interaction Solutions TMCnet |
||
| Archived Webinar | The Next Frontier in Customer Identity Protection: Voice Biometrics |
Steven Cawn
WebSphere Sales
IBM
Ron Settele
Enterprise Solutions Marketing
Intervoice
Tim Gray
Web Editor
Technology Marketing Corporation |
|
| Archived Webinar | Alan Percy
Director of Business Development
AudioCodes
Steve Sokol
Software Product Manager
Digium - The Asterisk Company
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Agent at Home Solutions: Revolutionary Change for the Contact Center |
Brad Schorer
SVP Marketing and Business Development
VoltDelta
Craig DiAngelo
Director of Business Affairs
VoltDelta
Prem Uppaluru
Chief Executive Officer
(Co-Founder) Transera
Brendan B. Read
Senior Contributing Editor -
Customer Interaction Solutions TMCnet |
|
| Archived Webinar | Chad Hart
Product Marketing Manager
Empirix
Dan Teichman
Product Marketing Manager
Empirix
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Paul Greenberg
Chief Customer Officer
BPT Partners
Martin Schneider
Director of Product Marketing
Technology Marketing Corporation
Brendan B. Read
Senior Contributing Editor
Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Jay Jayasimha
Chief Technology Officer
Veraz Networks
Dimitri Repinic
IPX Product Manager
Belgacom ICS
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Jason Ostrom
Director
Sipera VIPER Lab
Eric Winsborrow
Chief Marketing Officer
Sipera Systems
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Finding the perfect balance of live and self-service: Bonus Yankee Group Whitepaper |
Ken Landoline
Program Manager,
Customer-Centric Strategies Yankee Group
Kevin McPartlan
Vice President,
Contact Center Solutions Intervoice
Tim Gray
Web Editor
Technology Marketing Corporation |
|
| Archived Webinar | Brough Turner
CTO
NMS Communications
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Paul Greenberg
Chief Customer Officer
BPT Partners
Martin Schneider
Director of Product Marketing
Technology Marketing Corporation
Brendan B. Read
Senior Contributing Editor
Customer Interaction Solutions TMCnet |
||
| Archived Webinar | Kenneth M. Osowski
Vice President of Marketing and Product Management
Pactolus Communications Software Corp.
Brian Partridge
Director
Yankee Group
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | From Mass Market to Mass Customization: How You Can Compete in the Age of Personalization |
Susan Chlebove
Segment Marketing Manager
Dialogic
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Gaurang Kalyanpur
Director of Services Marketing
Tekelec
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
||
| Archived Webinar | Delivering a differentiated customer experience to win in a competitive marketplace |
Pete Marston
CRM Analyst
Forrester Research
Monna Gandhi
Senior Director of IT
Athenahealth
Martin Schneider
Director of Product Marketing
SugarCRM
Erik K. Linask
Group Managing Editor
Technology Marketing Corporation |
|
| Archived Webinar | Doug Makishima
Vice President of Marketing
and Sales D2 Technologies
Henry Dewing
Principal Analyst
Forrester
Erik K. Linask
Group |




