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Past Issues
10/22/2010
Nikon Instruments Deploys Salesforce CRM & Chatter
Pegasystems Releases CRM Help for Financial Services Firms
Make Calls from within Your SugarCRM Deployment with OSSCube Voice
BatchBook Releases Social CRM iPhone App
Embracing Social CRM: A Free Webinar
Nefsis: Wider Customer Adoption of HD-Capable Webcams
Convergys Survey: Brits Like Channel Surfing for Customer Service
Varolii Exec Offers Advice on Keeping Pace with Customers' Expectations
Customers Demand Sporting iPhones; Sennheiser and Adidas Comply
Octagon Research Finds 97 Percent Love in Customer Survey
Redknee Improves KPN Spain's Customer Support, Satisfaction
Three-Fourths of Mobile Customers Have Quality Issues
Children's Progress Awarded for Customer Service
Amdocs, Vesta Join to Improve Experience for Prepaid Customers
High-End Retailers Embracing Customer Reviews to Increase Online Sales
8x8 Adds More Customers to Hosted VoIP and Unified Communications
Ovum Ranks Varolii Hosted Customer Outreach Solutions Leader
Improved Customer Service Increases Corporate Banking
Now Customers can Snap a Picture of a Bill and Make Payment Over the Phone
Sprint Helps Customers Keep Wireless Bills In Check
Redknee Implements Customer Care Solution for Spain's Largest MVNO
Author and Blogger Presents on Social CRM Trends to Jacada Customers
Speech Analytics - The Simple Definition
Keeping Pace with the Consumer: What you need to deliver a next-generation customer experience
Multi-Channel Service: Enhancing the Customer Experience
Fox Pulls Business and More from Cablevision
EMEC Subsea Cable, Ingate's SIParator, APEX at ITEXPO, Telecom Best Practice
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