What's Hot in CRM

2/27/2009

•	Call Center Digital Signage: Spectrum's VP Sheds Light on Corporation
•	Using SIP for Flexible Integration in Call Centers
•	Automated Call Center Scheduling Streamlines Customer Service
•	EZCallerID.com Now Available for SMEs, Inbound Call Centers Using VoIP
•	Globitel Call Center Solution Chosen by Batelco
•	Contactual Adds Usability, Management Features in Contactual OnDemand Contact Center Version 6
•	TouchStar Consultancy to Advise Contact Centers
•	Workforce Management Solutions Drive Efficient Contact Centers During Recession
•	TDI's Contact Center Solutions Now Compatible with Cisco, Mitel, ShoreTel Solutions
•	More Contact Center Openings, Hirings Worldwide
•	Forrester: Customer Experience Counts
•	How to Leverage Your Most Valuable Resource, Your Customers
•	Customer Connect Associates Launches CRM Site
•	CSG Launches Customer Interaction Solution Suite for the Retail Industry
•	SmarterTrack Customer Service Adopted by DiscountASP
•	Verizon Hiring More Sales and Customer Service Reps
•	Sage, Sword Ciboodle Offer Timely Customer Loyalty Tips
•	OPC Marketing Provides Superior Predictive Dialer Customer Support
•	Stratos Opens Hong Kong Customer Support Center
•	Interactive Intelligence to Host Webinar About Moving to True All-in-One System
•	Getting Marketing and Financial Teams to Accept CRM Software
•	Datamonitor Gives Actimize Gold Star for Fraud Detection
•	NetSuite CRM Solutions Sweeten Business for Edible Blooms
•	Loquendo Upgrades TTS Engine

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