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What's Hot in CRM


1/09/2009
•Landata Systems Enhances Customer Experience with Spectrum's Ultra-Link Software
•Report: Recession Turns Technology's Focus to Customers
•Sennheiser's VMX Office Headset Honored by Customer Interaction Solutions Magazine
•Treat Your Customers Right with CRM Software
•Success with Call Center Digital Signage
•LG to Focus on Customers in '09
•Cisco Unified Communications Enhances Customer Relationship for Insular Life
•Best Contact Center Practices with Predictive Analytics
•Gartner Hails Interactive Intelligence as Contact Center Leader
•STC Hails Unified Communications Provider Aspect for Loyalty to Contact Centers
•Unified Communications Can Drive Ultimate Contact Center Efficiency
•IP Contact Center Market Strong: Infonetics
•Reducing Attrition Key to Contact Center Success
•At Home Call Center Agents Grow Like Mushrooms in Early 2009
•FurstPerson Awarded Product of the Year for Call Center Hiring Solution



Featured Channels

•Headsets
•Workforce Optimization
•Virtual Call Center
•Pre-employment Screening