Interactive Intelligence Receives Record Page Views on the
Most Visited Contact Center Site on the Web
Nearly 600,000 pages viewed on Contact Center Research Community Web page on TMCnet in March
The Interactive Intelligence-sponsored Contact Center Research Community Web page on TMCnet — among the highest trafficked Internet sites of its kind* — achieved a record 587,084 page views in March. This is the highest number of views for the site to date, and the second highest among all of TMCnet’s online communities.
“Partnering with Interactive Intelligence solidifies the integrity and relevance of this unique news and analysis portal,” said TMC President, Rich Tehrani. “Providing a high-quality, content-driven Web site serving the contact center community is yet another way TMCnet maintains its high traffic, reaching 10 million unique visitors and 300 million page views annually.”
The Contact Center Research Community was designed as a “one-stop shop” to help decision makers more quickly and easily research the latest technologies affecting their industry, including unified communications, voice over Internet Protocol (VoIP), software as a service (hosting), speech analytics, and more.
Read the full story.
Visit the Contact Center Research Community.
TMCnet's Vertical Community Program
Today's most successful companies are those which can build loyal communities amongst their customers and prospects. Creating a powerful community online helps you achieve thought leadership, improve branding and develop a leading position on important search engines.
So, how do you begin building such a community? How do you generate enough important content to impress search engines and achieve high rankings? And how do you ensure that you create content compelling enough to inspire repeat visits to your community?
You start by creating your community on TMCnet, the world's leading communications and technology Web site.
Take the lead in this important community building vehicle before your competitors do! Drive traffic to your Web site and achieve higher levels of search prominence. Your own community in conjunction with TMCnet will ensure you get results.
TMCnet has proven expertise in community building and SEO with traffic results and page views that rank higher than our clients own Web sites in just a few months.
Our skills in SEO, web design team and editorial staff have what it takes to make your community a success in any market. If we build it, your prospects will visit, bookmark it and you will see results.
Your Vertical Community
Vibrant rich communities with layers of content
Organic search rank
Laser-targeted audience based on subject matter.
An arsenal of related news in each community (60+ articles/month)
Contact your sales representative or Stephanie Thompson at 203-852-6800.
TMCnet’s Success in Building Communities
TMC is a next-gen media company having successfully navigated the transition to the Web 2.0 world by building vibrant and virally spread news-generated communities on a variety of subjects in the communications and technology spaces.
These communities achieve tremendous levels of organic search rank and attract a laser-targeted audience based on their subject matter.
Approximately three million visitors each month know TMCnet as the de facto resource for news, product research and analysis in the communications and technology markets.
In fact, many of these web visitors use the more than 100 sponsored, news-powered communities as their daily information source.
By placing an arsenal of related news in each community (60+ articles/month), we ensure each Global Online Community is worthy of bookmarking and forwarding to colleagues.
TMCnet’s success in building communities has enabled TMCnet to become a destination for buyers and sellers in the communications space to learn more about virtually every subtopic such as IP communications, SIP trunking, unified communications, contact centers and call recording.
These communities have proven time and again to be one of the most successful products TMC has ever launched in conjunction with our advertisers and sponsors. With an astronomical renewal rate of 70 percent year-over-year, TMCnet communities drive tremendous traffic to our partner’s Web sites and help them achieve higher levels of organic search prominence as well. In fact, we receive numerous testimonials from companies whose TMCnet communities actually attract more visitors than their own Web sites.
Read Rich Tehrani's VoIP Blog
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Team Up With TMC to Reach the NXTcomm Attendees
Maximize your presence at NXTComm with an integrated marketing package that can’t be beat! Or, let TMC help you reach this powerful audience through our respected media vehicles on display at the show.
TMC presents two great NXTcomm promotions! Choose to place your full page ad in INTERNET TELEPHONY magazine or IMS Magazine. Included with your ad, you will receive at no extra charge bonus distribution at NXTcom, a special NXTcomm page in each magazine PLUS your logo on our NXTcomm banner, inclusion in a ValuePak distributed at the TMCnet NXTcomm booth PLUS your banner ad on our TMCnet NXTcomm snapshot page and an eNewsletter sponsorship.
It gets even better! Call now and receive a full page ad in BOTH magazines for one low price. Get your ad in both magazines PLUS all the other great benefits of our NXTcom promotion for only $8,000.
Together INTERNET TELEPHONY and IMS Magazine reach over 400,000 readers. TMCnet has over 3 million unique visitors every month according to Webtrends and the thousands of NXTcomm attendees will see your TMC NXTcomm promotion!
Contact your sales representative or Stephanie Thompson at 203-852-6800. |
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TMCnet Welcomes New Editors in April 2008
Eve Sullivan
Eve Sullivan is a contributing editor for TMCnet. Prior to joining TMC, she worked as a reporter for several newspapers in Connecticut, covering a variety of beats. She most recently worked for seven years at the Stamford Advocate, covering the crime beat.
Michelle Robart
Michelle Robart is a TMCnet contributing editor. Before joining TMC, Michelle worked in the travel industry; first at a private jet corporation and then at a travel management company. She graduated from the University of New Hampshire in 2006 with a Bachelor’s degree in Communication and a minor in Journalism. In 2004, she spent six months living in Sydney, Australia “studying” abroad and traveling all over the east coast.
Michael Dinan
Michael Dinan is a contributing editor. Previously he worked for four years as a reporter for the Greenwich Time newspaper, covering social services, health, housing and the waterfront.
Steve Shaw
Steve Shaw is a monthly columnist for TMCnet. His column, UMS: Mobile Convergence and Beyond, will focus on mobile communications. Shaw is the associate vice president of marketing for Kineto Wireless, the innovator and leading provider of UMA technology solutions. Steve is responsible for Kineto’s go-to-market strategy for its UMA-compliant IP network controller for mobile and integrated network operators. He has more than 16 years of experience in product, marketing, and business development roles with telecommunications companies, and holds a Bachelor of Science in computer science from the University of Southern California.
Read Shaw’s first column: UMA: Mobile Convergence and Beyond
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Upcoming TMC Awards
TMC Labs Innovation Award
Early Bird - May 09, 2008
Final Deadline - May 23, 2008
Apply Today!
Speech Technology Excellence Awards
Early Bird - May 15, 2008
Final Deadline - June 05, 2008
Apply Today!
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Lead Generation Program
Premium Leads program just announced!
Contact Dave Rodriguez at 203-852-6800 ext. 146 to learn more.
Special Webinar/Podcast Offer Delivers Leads & ROI
We are combining two of our most popular lead generation programs for one special offer in May. The package includes one full TMC webinar that on average provides 350 highly qualified leads - with one podcast that guarantees another 60 highly qualified leads. Both are targeted to reach the exact audience you are seeking, while our expert staff helps you with every step along the way.
And during the month of May you get both packages for a 33% discount – that’s a savings of $5000!
You can learn more about this opportunity by contacting your sales representative: companies whose name begins with A-P or a number, contact Rick Bisesto (203) 852-6800 x211; companies beginning with Q-Z contact Joe Fabiano (203) 852-6800 x132.
White Paper Library
Publish your White Papers in TMCnet's White Paper Library and receive quality leads
from prospects who download them.
TMCnet Welcomes New Channels
TMC's channel program is a community-building vehicle assisting our partners in building their brands. Topics feature IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
The Call Center Hiring Channel
The Pre-employment Screening Channel
BlackBerry Reseller Channel
VoIP DSP Channel
Mobile Video Channel
Web Meeting Channel
Virtual Call Center Channel
Performance Management
Channel
PBX
Channel
DID
Channel
Virtual Numbers Channel
To learn more about these new channels, please visit the TMCnet Channel home page.
TMCnet Welcomes New Global Online Communities
TMCnet's Global Online Communities(TM) (GOCs) are robust editorial platforms, built with layers of content in multiple media formats. Each GOC focuses on a specific area of the market, and is populated and designed in conjunction with the community's sponsor.
CRM Community
Small Business VoIP Resource Center
IP VPN Community
To learn more about these new communities, please visit the TMCnet Community Sites home page.
June Promotion
SIP & UC in the Contact Center Resource Center
Get your SIP solutions center stage in front of influential contact center buyers! Advertising works best when you use media vehicles that pinpoint your audience and surround your message with relevant editorial content. When YOUR SIP solutions are included in our “SIP & UC in the Contact Center Resource Center” supplement in the June issue of Customer Interaction Solutions, you will reach a targeted audience at a time when they are thinking about evaluating your products or services. Our readers will turn to this dedicated supplement each month for compelling industry-focused insights.
Become a Premium Sponsor and get the most value! You will have a full page ad, full page company profile with a premium location that will be sure to get noticed. That’s not all, your company will be featured on the front page, receive a digital issue email sponsorship plus each Resource Center will be posted on Customer Interaction Solutions magazine’s Web site, www.cis-mag.com.
Contact your sales representative or Stephanie Thompson at 203-852-6800.
Editorial Highlights - June, 2008
Telecom Expense Management (TEM)
TEM can include not just telephony but all communications expenses, such as mobile phones and wireless services, including mobile wireless broadband computing. TEM even impacts such things as inventories and business processes. Perhaps that’s why the Telecom Expense Management Industry Association Report reveals that in 2007 there was more than US$29 Billion in total spending for TEM in the U.S.
Ad close: May 15, 2008
View Media Kit
Contact your sales representative or Stephanie Thompson to advertise in this issue.
Comparing and Justifying Workforce Management Systems
Once a call center has specified its workforce management needs – both short and long term – the next step is to compare vendors. An organization will consider fundamental factors like architecture, scalability, ease of use, compatibility with existing infrastructure, and what the system actually does. It is also important to evaluate the vendor’s service and support program.
Ad Close: May 22, 2008
View Media Kit
Contact your sales representative or Stephanie Thompson to advertise in this issue.
IMS: State of the Market
IMS has made slow but steady progress. As network operators, carriers and service providers continue their “race to the bottom” of telephony rates, only IMS can create an environment enabling the quick and inexpensive development and deployment of new differentiating, revenue-generating and customer churn-reducing multimedia and data applications. In this article, various members of the industry look at current developments in IMS and its market potential.
Ad close: May 29, 2008
View Media Kit
Contact your sales representative or Stephanie Thompson to advertise in this issue.
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