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GE Healthcare, Masergy Announce Solution Interoperability

October 20, 2017

By Paula Bernier - Executive Editor, TMC

Masergy’s cloud-based unified communications solution has been verified as interoperable with GE’s Centricity health care software. And Masergy is now a member of GE Healthcare’s Centricity Partner Program, which launched in May of last year.


The Masergy solution is called Global Unified Communication as a Service. It delivers conferencing, instant messaging, video calling, and more. Masergy’s UCaaS solution, which is based on BroadSoft, also allows for simple adds, moves, and changes, and provided disaster recovery.

The GE offering involved is the Centricity Practice Solution. It’s an Electronic Medical Record and Practice Management solution for health care organizations. 

In an effort to support and further develop its relationship with GE Healthcare, Masergy recently hired Bob Morton. He’s serving as Masergy’s new vice president of strategic. Morton was previously with GE, where we worked for 18 years. He held various positions at GE, including chief marketing officer for GE Healthcare’s finance business

“Patient care is driven by communications, and a health care’s communications system and content center is vital to this role,” Morton said. “Masergy’s UCaaS will help Centricity software users improve operations and patient care by providing flexible communications across all locations as well as a seamless experience for mobile and personal devices – unifying all communications into one transparent system.”

New Mexico Orthopaedic is among the users of the GE Healthcare-provided Masergy UCaaS offering. It has replaced its inflexible PBX voice system with the UCaaS solution. That helped it improve patient care and quality, and lower its costs, according to a press release that Masergy issued.

Of course, many companies in many different business verticals leverage Masergy solutions. Calypso Technologies is one of Masergy’s customers. This company provides financial companies with technology solutions. And Calypso called on Masergy to centralize its global phone system.




Edited by Mandi Nowitz

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