Virtual PBX Featured Article

TieTechnology Highlights Benefits of Virtual PBX

December 29, 2016

By Michael Guta - Contributing Writer

Legacy communication systems were effective and still are, but the cost of deploying an on premises system is prohibitively expensive for small businesses when it comes to acquiring enterprise grade solutions. With the introduction of digital communications, small businesses can now access a wide range of services without having to invest in the capital and operational expenditure it would require for the traditional systems. In highlighting the benefits of IP communications, TieTechnlogy pointed out the benefits one of its new customers, TreeUmph Adventure Course, is experiencing by taking advantage of Internet phones with IP communications, such as virtual PBX.

According to TieTechnology, one of the biggest barriers for small businesses was cost, and today's advanced IP communications solutions offer a lower cost while providing greater flexibility and agility to scale on demand with the latest technology in the marketplace.

TieTechnology provides affordable business to business (B2B) services, including unified communications, merchant credit card processing, merchant cash advances and online marketing strategies. The VoIP business phone services it offers have been designed to give affordable and high quality services for business users looking for fixed wireless, business Ethernet, and business phone services.

The improvement over traditional phone systems built on PBX or private branch exchange mechanisms is one of the benefits the company wants small businesses to be aware of. The old PBX systems required substantial maintenance to keep all of the on premises equipment that was needed to receive, patch through and make calls. In addition to the cost, it was also time consuming as calls had to be routed from line provider switchboards to an external line, through equipment and to their destinations.

With VoIP and virtual PBX voice is sent in small data packets over a secure connection with greater speed and efficiency, and more importantly minimal investment. And unlike the traditional PBX, a virtual PBX has more options to integrate new technologies available in the market place as well as providing features such as call waiting, call forwarding, call routing, call recording, mobile usability, voice and video conferencing, and voicemail to email.

The cost, which is one of the most important factors for small business is more predictable with VoIP because it leverages Internet technology. And when it comes to contracts, IP communications providers offer pay-as-go options so companies with small communications budgets won't be locked into long term contracts.

Edited by Maurice Nagle

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