One Net Business Delivers a Cloud-based Unified Communications
One of the biggest challenges for telecoms, enterprises and other service providers is the number of hardware and software available in the market place when it comes to communications. Depending on the manufacturer and service provider, it may never be possible to fully integrate their solution as part of a company's communications deployment. The new One Net Business solution just launched by Vodacom has been designed to bring together fixed and mobile telephony services across any device with the goal of eliminating the barriers.
This cloud-based unified communications solution allows users to switch a call between their mobile and landline phone at the push of a button without having to transfer the call. So a call that you make or receive on a fixed line in your office can be continued on the move on a mobile device without interrupting the transmission.
One Net business is able to perform this task by integrating the landline, mobile, desktop and tablet connectivity of a company into a single platform. The communications features also include real time and on the go instant messaging, audio, video and web conferencing as well as document sharing.
All of the integration takes place in the cloud, which gets rid of the need to have on premises equipment. With the cloud-based unified communications, users have greater flexibility to collaborate with each other without downloading client software and worrying about compatibility issues regarding the device or platform.
"Flexible working is becoming an essential aspect of modern business. Being able to work remotely and on any device, can rapidly improve productivity. One Net Business delivers true convergence and a simpler, more effective way to manage communications… offers better customer service and boosts staff productivity providing the means to measure, manage, monitor and control usage and costs. It gives businesses the freedom to concentrate on their customers, rather than managing their communications," said Chris Ross, Vodacom Business Managing Executive: Business Solutions.
With One Net Business, organizations have one number for fixed and mobile calls, one voicemail for all messages and one contract in a single hosted service. Calls can be routed to designated devices, and intelligent call routing can direct calls to the right person whether they are on their mobile or landline phone.
Edited by Maurice Nagle