Dimension Data Joins IntelePeer Partner Program

IntelePeer offers its enterprise customers a cloud-based SIP trunking service, Atmosphere, that can handle voice service, automated incoming call distributing, and messaging alongside a host of call center functions by linking to popular call center software from global vendors. Now Dimension Data, a distributor of such services, will have the opportunity to resell the IntelePeer SIP trunking service to its own base of clients through its joining of the IntelePeer Cloud Advantage Partner Program.

Dimension Data has a broad portfolio of communications products that it already offers. It has its hands in cybersecurity and cloud computing to help enterprises move from on-premise software to the flexibility of the cloud. Its parent company, NTT Group, has even selected it to offer mobile virtual network services in Hong Kong, a recent gig that placed Dimension Data squarely in infrastructure development and management.

TMC has previously written about the benefits of SIP trunking as it applies to businesses that have more than 100 employees. Dimension Data may address that part of the market and try to help businesses replace their existing POTS phone lines with the much more affordable SIP alternative. Use of Atmosphere means that clients will be able to use communications software from Avaya, Cisco, Mitel, and many other name brands whether they choose to keep their communications purely within the business or use such software to facilitate incoming and outgoing call center operations.

Amy Smith, the vice president of communications at Dimension Data, commented on how well her company and IntelePeer match with one another:

“IntelePeer understands our vision and market strategy, while providing us with a top quality SIP Trunking offering,” Smith said. “It is a great addition to our portfolio as it directly addresses the needs of many of our customers.”

In addition, Jeremy Jones, the vice president of partner programs at IntelePeer, marked the relationship here as “mutually beneficial” by giving his own company an extended market reach while offering Dimension Data another product for its large customer base.

Customers looking to purchase from Dimension Data should find the IntelePeer SIP offering ready for commercial use. They can expect to find flexible pricing that matches their needs based on use of various communications tools. That benefit of cloud-based service offering – flexibility – is one of the main benefits of migrating away from on-premise products. This is not lost on Dimension Data or its customers, so there is no doubt it will become a central talking point within sales pitches that emanate from Dimension Data in the months to come.

Edited by Maurice Nagle