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VirtualPBX Makes Good System Better by Adding Unlimited Minutes

May 18, 2016

By Steve Anderson - Contributing Writer

For some people, the warnings about too much of a good thing are less a warning and more a challenge. For VirtualPBX, the only way to make a good thing even better was to add more of it, which it recently did by upgrading its Dash business phone system to offer unlimited minutes with its new option, Dash Unlimited.


Dash Unlimited, reports note, now represents the only hosted phone system in the market that not only offers a complete in-house customer support system, but also is recognized as an innovator in overall user experience and comes with unlimited minutes. VirtualPBX put in the unlimited minutes option as a result of users putting Dash to use on a frequent basis. Almost a victim of its own success, more and more users were turning to Dash after finding out that there weren't any usability issues taking place. The successful system was then more frequently put to use, which meant available stocks of minutes were drying up rapidly.

No features are lost between Dash and Dash Unlimited, and the only real difference appears to be that Dash Unlimited is, indeed, unlimited for use. VirtualPBX's chief operating officer, Lon Baker, commented “This is a great testimonial for the success of the Dash user experience. It confirms that Dash addresses legitimate pain points through intuitive design and now people are using their phones more than ever before. The added traffic that Dash customers were beginning to have on their business phone system warranted the boost into the unlimited plan It's thrilling to deliver a product that people actually want to use and need more minutes to do so.”

Those interested in getting Dash Unlimited can do so now, and it's available with a 30-day money-back guarantee for added peace of mind in the early going. A free demo is also on hand to get users better acquainted with its operations.

When a service is already well-received and working well within several organizations' confines, as Dash seems to, there are only so many things that can be done to improve it. Improvement is generally useful, as it prevents potential competitors from getting easy access to a market. Here, though, improvement can be difficult; adding features might actually make it less useful due to increased complexity. So VirtualPBX did the one thing that even could stand improvement and it took the limits off. When your product is so good that the only real problem is that there's not enough of it, you've got an impressive product, and opening up the floodgates is the only reasonable response.

Dash is clearly a successful offering; so much so that the only way to improve on it is to deliver a lot more of it in one place. Dash Unlimited will likely prove every inch the success of original Dash...and then some.



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