Ooredoo Launches Business Managed Voice Communication Service

Managed communications services are becoming more important as the way in which businesses communicate gets more complex. Email, unified communications, VoIP (Voice over IP), virtual PBX, conferencing, BYOD and COPE are just some of the ways today’s workforce interact, collaborate and communicate with each other. Ooredoo, provider of communications and corporate managed services in the Middle East, North Africa and Southeast Asia, announced the launch of a new managed service for businesses with Managed PBX.

The company operates internationally in developed and developing countries with different technological environments. With this solution, Ooredoo wants to give its business customers a comprehensive communication solution that provides the latest IP voice technology along with fully-featured PBXs in an all-inclusive platform.

The company is going after the small and medium enterprises segment with a value proposition for improving the way these organizations communicate by allowing them to make cost efficient calls using closed user groups. If the intra-organization calls are not properly managed and the right solution is not chosen, it can account for a large portion of the overall budget.

Using IP based technologies such as SIP trunk, Ooredoo says it will provide better communications within and between offices by customizing solutions to address the need of each organization.

Said Al Shanfari, Director of Business Marketing at Ooredoo, said, “Greater demand for customized solutions are required to better cater to these dynamic changes, which is what our new managed PBX offers.”

The company has been making investments in its fixed and wireless infrastructure to deliver comprehensive communications solutions. The latest such investment was the five year framework it signed with Nokia for advanced mobile broadband network in October 2015.

This arrangement will give Ooredoo access to Nokia’s advanced mobile broadband technologies and professional services so it can improve its 2G, 3G, 4G and LTE-A networks as well as have the capability to offer advanced voice and data services. With IP communications now a key tool for businesses, the data demand over its wireless infrastructure will continue to increase.

Ashish Chowdhary, Executive Vice President and Chief Business Officer, Nokia Networks, said: "Our hand-on innovation approach enables mobile broadband networks to deliver gigabytes of personalized data per user per day profitably and securely by 2020.”

This type of capability means Ooredoo will be able to provide high-speed data services for the most demanding of users, whether they are individuals, small businesses or even enterprises.

Edited by Maurice Nagle