Thinking Phone (News - Alert) Networks, a provider of unified communications as a service (UCaaS), recently launched its enhanced unmetered voice service, which enables enterprises to make unlimited desk phone, mobile UC client and softphone calls to fixed line and mobile users located across Western Europe, the United States and Canada.
Offering a wide range of telecommunications solutions to its customers in various domains such as voice, mobility, video, analytics, presence and messaging, contact center and conferencing, the company leverages a resilient multi-data center cloud infrastructure with robust facilities located in the United States and Europe in order to fulfill the needs of its customers worldwide.
The new service will be charged at a fixed per user rate and supports a few selected European nations, which comprise of Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxemburg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
Apart from the ThinkingVoice PBX (News - Alert) service, Thinking Phone Networks also offers a comprehensive ThinkingSuite UC solution to the enterprises, which features advanced mobility communications support for smartphone and tablet devices. Additionally, an effective analytics capability that helps the users to have a better look within workforce activities has also been added into all of Thinking Phone Networks’ UCaaS services.
“We are truly excited to be the first player in the European market to offer unlimited fixed rate calling via a complete cloud PBX service with best-of-breed features and functionality,” commented Ronald Rubens, vice president for Europe, Middle-East and Africa at Thinking Phone Networks. “Our pricing allows enterprise companies the opportunity to control costs and cost-effectively move their communications services to the cloud with an award-winning and deeply-integrated platform.”
Last year, the company was named a “Leader” in the 2012 Magic Quadrant for Unified Communications (News - Alert) as a Service, North America report from Gartner.
“All new and emerging communications and collaboration services are being offered as cloud solutions, consistent with the increasing trend toward procuring IT in the software as a service or ‘SaaS’ (News - Alert) model,” said Steve Blood and Bern Elliot, analysts at Gartner. “During the next five years, we anticipate that this trend will fundamentally change the traditional ROI model for premises-based communications solutions, in which IT leaders now typically have to build a business case for the capital purchase of perpetual licenses.”
Its ThinkingSuite software platform was also recognized with the INTERNET TELEPHONY Unified Communications Product of the Year award by TMC (News - Alert). The ThinkingSuite cloud UC platform showcases quality and innovation and provides solutions to overcome real business communications challenges. It enables enterprises to redefine business processes and workflows for organizational efficiency and to keep their competitive advantage.
Edited by Rachel Ramsey