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April 03, 2012
SimpleSignal Launches New Unified Communications Solution Complete with Virtual PBX Functionality
By Rajani Baburajan, TMCnet Contributor

SimpleSignal, a provider of cloud-based Unified Communications (News - Alert) and Collaboration (UC&C) including virtual PBX, has launched the “One Number” UC solution to help customers leverage advanced mobile PBX (News - Alert) technology in day-to-day business communications.

“In today’s business world, companies are being built around their networks, not a physical location,” said Michael Sterl, VP of SimpleSignal (News - Alert), in a statement. “SimpleSignal’s One Number UC solution is the “killer app” needed by these progressive, virtually-oriented businesses to enable mobility for their workers, while unifying their network.”    

One Number offers a full range of integrated applications and calling features, as well as all the functionality of a desk phone and advanced virtual PBX services to any mobile device. In addition to the common find-me, follow-me features, the service includes features such as 4-digit dialing between extensions, call transfer, hunt groups, call centers, conferencing, call recording and more.

The new UC&C service also combines One Number with text messaging. Customers can now use their smartphone or tablet to send and receive messages using their business number rather than their personal mobile number. Using one business number to streamline voice and text communications, customers can access text messages from multiple mobile devices at the same time without the need to disclose their personal mobile number.

Additionally, the call swap feature allows for the seamless transfer between a user’s deskphone and mobile phone, with no interruption to the call.

“While many in the industry have talked about one number solutions, it was never truly one number when you still had to give out your mobile number for texting purposes,” Dave Gilbert (News - Alert), CEO of SimpleSignal added. “Our text messaging service now gives users the ability to maintain their privacy while still connecting with their customers and provides the final solution to the one number value proposition.”

Edited by Jamie Epstein

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