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January 23, 2012
Virtual PBX Provider Integra Telecom Expands Voice Services
By Rajani Baburajan, TMCnet Contributor

Integra Telecom (News - Alert), a provider of fiber-based, business-grade networking, communications and cloud solutions including virtual PBX, has recently enhanced its voice services.

Through this initiative, the virtual PBX (News - Alert) provider will be targeting enterprise customers in a big way, assisting customers who are using Integra's SIP trunking to connect all of their remote sites in the U.S. in order to reduce costs and drive efficiency via a centralized IP PBX.

Integra Telecom will also support legacy technologies. The virtual PBX player’s voice solution has been deployed on its MPLS-enabled IP VPN product, ensuring a high level of security, voice quality and scalability, the company said in a press release.

"Integra is pleased to be able to broaden its suite of nationwide services for enterprise customers," said Joe Harding, senior vice president of product and marketing at Integra, in a statement. "We are always seeking ways to make it easier for our customers to do business with Integra Telecom. Nationwide voice service availability allows our customers to simplify the management of their network by combining voice, data and network services with a single carrier."

Due to these new solutions, enterprise customers will be able to leverage a virtual PBX to decrease costs and maintenance that are associated with multiple physically dispersed phone systems.

Additionally, with Integra's Enterprise SIP Trunking and Remote Location Service, customers will be able to access many options such as basic voice lines, ISDN PRI, digital trunks, and SIP trunking.

"Most IT leaders can see the long-term benefits of eliminating disparate technologies and standardizing on SIP, either via a virtual PBX or a cloud-based hosted offering," said Rogier Ducloo, director of Product Management, Voice and Internet services at Integra. "However, the journey in replacing legacy technologies can take time. Integra's flexible voice offerings allow the enterprise to make that transition thoughtfully."

Recently, TMCnet had the news that Integra would be widening its footprint within some of the company’s biggest metropolitan areas in the Western U.S. This expansion is part of Integra’s $52 million year-long plan to leverage its fiber network.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

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Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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