Vintalk, from Vinculum Communications (News - Alert), a vendor of wholesale, business and consumer IP communication services, has launched its Disaster Recover product after what company officials report as "three months of successful beta testing." It's described by company officials as a remote backup phone system for your business that is an instant, automatic failover.
Compared to a standby virtual Private Branch eXchange (PBX (News - Alert)) in performance, company officials say it can "mirror your primary phone system and take over if your high speed internet circuit or on-site PBX fails." And of course we don't need to tell you what not having access to your phone system means.
About three months ago, TMC's (News - Alert) Jayashree Adkoli wrote that Zultys (News - Alert), a Silicon Valley-based manufacturer of IP business phone systems and unified communications, announced that the company’s MX Series of open SIP standards-based IP PBX enterprise-class business IP telephony systems is interoperable with Vinculum's Vintalk (News - Alert) SIP trucking product.
“Vintalk Disaster Recovery is our opportunity to provide clients with automatic PBX failover when using our Vintalk Sip Trunking service. Should their PBX suddenly go RNA (Ring No Answer) or ATB (All Trunks Busy), a hosted virtual auto-attendant is triggered to mimic the original PBX auto attendant. Inbound calls are routed to virtual extensions permitting calls to be delivered via cell phones or voice mail messages delivered by email," explained Kristy Thomas, COO for Vintalk.
Basex, a knowledge research firm, estimates that a typical 500-person company would lose over $90,000 per day without phone system business continuation. A study from the Business Research Institute cited by Vintalk officials has found that "of all the recovery points necessary in the event of a disaster, (data loss, employee management, notifications, etc.) 65 percent of businesses surveyed said telecommunications was the weakest link.
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Charles West