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Overall VoIP Spending Anticipated to Increase by 2014

December 17, 2010
By Jayashree Adkoli, Virtual PBX Contributor

In a recent research report by In-Stat entitled, “U.S. Business Spending by Size of Business and Vertical, 2009–2014: Business IP Communications” indicated that application-based Voice over Internet Protocol (VoIP) spending might increase nearly 60 percent by 2014.


Lately, minimal job growth and uncertain business climate has been observed. Consequently, there has been more contraction than expansion in business communications spending.

Overall wireline voice spending is decreasing by 8 percent from 2010 to 2014 in the mining vertical and 5 percent in the retail trade vertical, says research by In-Stat.

The largest growth in VoIP spending is coming from the professional services and healthcare and social services vertical markets. So, over the next five years, it is anticipated that businesses from SOHO to enterprise are planning on increasing their applications-based VoIP spending by nearly 60 percent.

While SOHO market will see the largest decline in overall wireline voice spending declining by 6 percent from 2010 to 2014, the overall VoIP spending might increase to 52 percent during the same time, says In-Stat.

The report provides forecasts of U.S. Business IP Communications spending for the 2009–2014 period with detailed segmentation by product category, size of business, and vertical market.

Apart from application-based VoIP, the report also covered broadband IP telephony, hosted IP PBX, premises-based IP PBX, TDM Centrex, TDM PBX, and Traditional TDM.

The forecasts were broken into different size-of-business segments and sub-segments such as SOHO business, small business, mid-sized business, and enterprise. The forecast was also broken down further into different vertical markets such as administrative and support services, waste management, arts and entertainment, education, finance and insurance, government, healthcare and social services, and more.

For detailed report please visit the Website.


Jayashree Adkoli is a contributing editor for virtual-pbx. To read more of Jayashree's articles, please visit her columnist page.

Edited by Jaclyn Allard

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