Los Angeles, Calif.based Promoting Group, an Internet marketing agency, has "significantly" lowered its telecommunications costs while improving its operational efficiency and customer satisfaction since deploying Nextiva Office VoIP.
Promoting Group provides its clients with full service Web site design, social media marketing, reputation management, and search engine optimization.
Initially, when the company was established, it invested in an expensive on-premise PBX (News - Alert) that was to be used with various communications service providers for their toll-free numbers, local calling, long distance, and fax.
However, according to Eli Natan, president at PromotingGroup, the company experienced quality and performance issues with the original on-premise PBX system and realized that it required a superior business phone system that was cost-effective and easy to manage.
The company selected Nextiva for its scalability, powerful features, and low price after performing comprehensive research.
With the deployment of Nextiva's Office VoIP phone system, Promoting Group no longer requires multiple telecommunication providers and is now experiencing the many benefits of a hosted business VoIP phone system.
In addition, company officials said that all PBX features, local, long distance, fax, and toll-free services are now with one provider.
"We had difficulty dealing with the costs and headaches that come with multiple communications vendors," Natan said, adding that the company now operates on an impressive, high-quality phone system that is reliable and easy to manage.
The Nextiva Office business VoIP phone system is a next-generation communications platform that provides small businesses with the features of large businesses at a small business price.
Earlier this year, Nextiva announced a complimentary voice greeting to business subscribers of the Nextiva Office and Connect Virtual PBX services.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu's articles, please visit her columnist page.
Edited by Stefania Viscusi