Three Top Ways VoIP Helps Businesses

Businesses of all sizes have learned that traditional telephony comes with many disadvantages, so to stay competitive in today’s hyper-connected society, many have turned to IP telephony to service their communications needs. It’s hard not to search the Internet without coming up with a list of reasons to switch to VoIP; with its many benefits, it’s an attractive option that many businesses have yet to switch over to.

It’s extremely cost-effective.

Perhaps the most attractive benefit of VoIP technology is its cost efficiency, which in turn adds to the savings of consumers and companies using it. Generally, it can save almost half of the traditional phone bills, and sometimes more. For large organizations, the savings can translate to a lot. The main reason why VoIP is less expensive than regular telephone lines is because of the technology it leverages. Unlike traditional telephony, VoIP relies on an already-existing service known as the Internet, therefore no new connections need to be made to use it.

VoIP allows for businesses to remain competitive.

If you’re still running a business with legacy technology, chances are you’re going to have a hard time competing with bigger counterparts. Backed by VoIP technology, any business can pick a plan that’s customizable, scalable and mobile—all with features that can better service your customer base. With VoIP, even small businesses can act like the bigger guys; users can rapidly tailor and swap in new local welcome messages, business highlights, making it an extension of your brand.

It improves productivity.

With VoIP, new applications are being developed all the time. Web-enabled call centers, remote telecommuting, collaborative white boarding and even applications for personal productivity such as the unified messaging and “follow me” services make VoIP a multifaceted solution. These, in turn, give employees a boost in productivity.

Business VoIP provider Nextiva was able to make these benefits a reality for its customer, Spectrum Eye Care. In a recent blog post, Nextiva highlighted the challenges associated with using a traditional telephony system for its client, however by leveraging Nextiva’s VoIP solution, Spectrum Eye Care saw increased reliability, scalability, and improved communications within its offices and with its customers and patients.

There is no doubt that the way in which VoIP services are delivered is changing how businesses communicate. With its low costs, the convenience and portability and advanced communication features, VoIP benefits everyone from individuals to small offices and large enterprises.


Edited by Maurice Nagle