Business VoIP Feature ArticleFebruary 26, 2013
Making the Business Case for Mobile VoIP
By Susan J. Campbell, TMCnet Contributing Editor
The business case designed to argue in favor of implementing VoIP within the corporate environment generally focuses on the lower costs associated with long-distance communications, the flexibility of converged networks and the simplicity of integrating voice and data applications. As mobility is increasingly an important part of the enterprise space, VoIP is now playing an important role in this trend. As captured in this Nextiva blog post, companies are becoming more mobile to sustain a competitive advantage. Business VoIP is touted as a key tool that enables the small business to better compete with a large firm. When that flexibility in communication is extended to employees in the field, the always-on approach to quality customer interactions improves the value of the brand and the overall satisfaction of the customer base. Let’s consider the benefits generally highlighted when decided whether or not to implement VoIP into a business and how they apply to extending mobility for the small business:
Nextiva offers hosted business VoIP plans that can meet the needs of the small business or the large corporation. Plans include features such as unlimited calling and faxing, local and toll-free numbers, service without contracts, U.S.-based support and more than 100 business-ready features. Plus, the business VoIP provider will work alongside an organization to determine the best plan to suit their individual mobile needs. As mobility is now demanded by today’s global market, companies seeking to perform must be able to adopt the technologies necessary to support this level of flexibility. Considering the benefits business VoIP can provide, it’s worth taking a closer look. Edited by Jamie Epstein More Business VoIP Channel Stories |