Nextiva powers business phone services including a complete hosted phone system and VoIP phones, powerful PBX (News - Alert) features, auto attendant, voicemail to e-mail, emergency 911 and online faxing.
Specializing in assisting small businesses throughout the United States that are sized from one to 25 employees, the business VoIP provider is proud that all of its operations are located right here in the United States, so customers never need to speak with agents in other countries that may not be able to resolve problems, complaints or questions quickly.
What sets this business VoIP provider apart from the wide array of companies in this space is the level of call quality, reliability and customer service it offers. The company expanded significantly just last year, increasing its business VoIP communication clients by a staggering 104 percent. The company’s revenue and number of employees also doubled in size over the 12-month period. These impressive figures can be mainly attributed to the success of Nextiva’s customer experience or what it likes to call its “amazing service.”
When interacting with both potential and existing customers, the business makes it its top priority to go above and beyond what most customers have become accustomed to, helping users to continuously stay in the loop and form lasting relationships with the vendor.
Yaniv Masjedi, vice president of the company said, “Every single day we focus on amazing service because we know we can’t always be the innovator in the industry and the reality is customer service is key.”
And that is exactly why just recently the company was selected by WhichVoIP, an online website that is filled with vital information for consumers looking to purchase the best business VoIP system for their individual needs, as #1 in the space.
According to over 943 reviews on the informative site, Nextiva has received an impressive 4.6 out of 5 stars in divisions such as sound quality, reliability, customer service, features and value for money.
A recent customer added, “Nextiva had the most knowledgeable sales staff and the best price. I was blown away by the quality and promptness of their support,” while another satisfied individual added, “Switching from a traditional telephone service provider to Nextiva VoIP telephone and fax service was definitely, in my opinion, a great move. I have already, and will continue to, recommend Nextiva VoIP service to colleagues, customers and vendors!”
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.
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Edited by Rich Steeves