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Business VoIP Feature Article


November 17, 2010
Nextiva's Business VoIP Service Gets Glowing Reviews on WhichVoIP.com
Business VoIP
By Ed Silverstein, TMCnet Contributor
 

Nextiva’s cloud-based Business VoIP service has many popular features and capabilities that are garnering glowing reviews from users.

Nextiva Office offers many powerful features and capabilities including:

--Toll Free or Local Numbers. Choose a Toll Free Number (877, 866,) or a local number. Add additional numbers to give a multi-city appearance, or combine a toll free and local number.

--InfoVoicemail. This feature mails voicemail directly to the email inbox with the ability to manage the messages by listening, deleting, and forwarding voicemails.

 --InfoAuto-Attendant. An auto attendant greets callers. (The message says, “Thank you for calling “Your Business”, Press 1 for Sales, Press 2 for Support, etc.)

--InfoInternet Fax. Free vFAX account to start sending and receiving faxes from users’ computer.

--InfoDial-by-Name Directory. Make a company seem larger by allowing incoming calls to reach certain extensions or people by being auto-prompted by the attendant to access an extension, by dialing either first or last names.

--InfoAdvanced Call Routing. Never miss a call, with advanced call routing, forward any caller to multiple targets, to ring a cell phone, business phone, even a home phone.

 Other popular features include: Hold Music; InfoNumber Portability; InfoHoliday & After Hours; Special Greetings; InfoVirtual PBX (News - Alert); InfoWeb Portal Interface; and InfoMobile phone integration

Here are just some of the many positive reviews about the VoIP service appearing on WhichVoIP.com:

“I am writing this testimonial of Nextiva for a few reasons, but the primary reason is because I've been so happy with the service. The quality level of technical help they provide along with the quality of phone service has kept me a fan of their service for two years. They deserve more than 5 stars considering the impact on my business. I have gotten much more than what I have paid for.”

“I would recommend Nextiva for phone service. I started using them as a backup line in case our Speakeasy (News - Alert) line would go out. After too many instances of Speakeasy going down we decided to move the entire boat over to Nextiva. Moving everything over wasn't a challenging process. Things are great with Nextiva right now.”

“The features that they offer are very good. I simply chose Nextiva because they did not have any service contracts to commit to and since my business is new, I cannot predict where my business will stand in two years from now. The customer service was helpful in getting me started. If you are looking for a new phone company I would recommend Nextiva.”

“Just getting ready to go live. Great customer service. I have called numerous times to get help with the set up and i always got a service rep right away and they walked me thru all the necessary screens. Located in US and their service reps all there also. I will update my ratings once i go live. But so far they are great to work with.”

“The reliability I get from Nextiva is one of many reasons why I think they deserve 5 bars. Customer service is prompt and smart - online control panel is good for my account management - monthly price is half the price I was paying with Qwest (News - Alert) - Fax service coming to email has been very good for me.”


Ed Silverstein is a TMCnet contributor. To read more of his articles, please visit his columnist page.

Edited by Patrick Barnard

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