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Business VoIP Feature Article

September 17, 2010
Smartphones Just Got Smarter with Business VoIP
Business VoIP
By Ed Silverstein, TMCnet Contributor

Thanks to technical components such as WiFi (News - Alert) and the 3G network smaller business and employees on the go are now able to effectively integrate VoIP into their business strategies, according to a recent Nextiva blog post.

Small business proprietors entertaining the idea of integrating mobile VoIP into their already existing VoIP network must carefully plan the most effective and cost friendly method of deployment. Successful integration will not only greatly enhance productivity and employee satisfaction but it will also drive revenue as employees on the go will never miss another sales call.

While many businesses turn to VoIP to reduce their ongoing expenses and essentially lower their communications bills, it may be surprising to some to learn that lowered expenses is not the primary driving factor for smaller businesses exploring mobile VoIP. The majority of small businesses turning to VoIP do so for the added convenience of having their employees connected and readily available.

Of the applications most commonly used for mobile VoIP services, Bria for iPhone (News - Alert) deserves a special mention as it enables business users to effectively utilize their existing hosted VoIP service through a downloadable softphone application straight to their iPhone.

Doing so enables them to make or receive VoIP calls from their mobile handset while still registering their main business number as if they were taking or making calls from the office. Harnessing VoIP on a mobile spectrum means that calls made to or from the same network are done at no cost and therefore there is no reason for business owners to worry about rising roaming charges or per minute billing.

Ed Silverstein is a contributing editor for TMCnet's InfoTech Spotlight. To read more of his articles, please visit his columnist page.

Edited by Ed Silverstein

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