June 14, 2016
Webinar - Transitioning to the Cloud Doesn't Have to be Scary
By Stefania Viscusi, Assignment Desk, Content Management
You’d think by now everyone would already understand and be on board to transition to the cloud. What with all the cost savings and efficiency gains it brings. But that’s not the case. There are many industries – even call centers believe it or not – that still grapple with the idea of transitioning to the cloud.
Change is scary and when you’ve had something working successfully it can be hard to understand why change is needed. However with all the benefits the cloud brings this is quickly becoming necessary.
Where to even get started with the move is challenging itself. Especially for technology decision makers who must keep the security and best interests of all users in mind.
Offering more insight on this topic will be a Webinar, “Transition to Cloud with Avaya: A Customer Case Study,” happening Wed., June 15 at 1 p.m. ET.
Martin Ingram, CIO at Arise Virtual Solutions (News - Alert), a business process outsourcer, will talk with attendees about the experience transitioning from an on-premise system to the Spoken Avaya CCaaS cloud, including the driving factors, the challenges and the end results of moving to an Avaya contact center cloud.
Jim Barron, VP of Channel Sales at Spoken Communications (News - Alert) will also offer insights for attendees including how the company can keep Avaya users on their platform of choice while optimizing their contact center efficiency though the Spoken Avaya (News - Alert) CCaaS cloud.
Edited by Maurice Nagle
