Webinars - Featured Articles

December 05, 2011

Webinar - Ecosystem Partners Can Help Ease the Pain of UC Implementations, IP Migrations

A 2011 survey by Computer Economics indicates that a solid majority – 65 percent – of organizations worldwide with annual revenue of at least $50 million are engaged in activities related to researching, investing in, or adopting UC solutions for their business. So, clearly, many organizations already have realized the ample benefits of unified communications, and your organization can too.

Unified communications promises to allow employees to work more efficiently, creating new productivity gains, and enable people to interact with one another using the medium of their choice, even from far-flung locations.

UC  typically encompasses many capabilities, such as messaging, which can include e-mail, instant messaging, voice, and maybe video; calling, both audio and maybe video calling; presence; information sharing, in the form of web chat, file sharing, and document sharing; video, possibly including streaming and on-demand video; and more.

But the features and promise of UC don’t amount to a hill of beans if the unified communications solutions doesn’t work as desired.

To ensure a successful UC implementation, it’s important to have the right partners, technologies and services in place. That requires the involvement of an ecosystem of providers – including experts in the areas of infrastructure, interoperability, SIP trunking, security, survivability, and UC – that can help organizations migrate to a UC platform from the legacy TDM world.

While a recent Dimension Data (News - Alert) study indicates that IM and document sharing are the most popular UC&C applications today, with more than 63 percent of respondents using both online tools for business communications, more media-rich applications like video are gaining ground. CDW (News - Alert) this spring issued a report that indicates half of companies use some form of videoconferencing today and another quarter plan to implement the technology within the next two years.

IDC (News - Alert), meanwhile, says that enterprise videoconferencing revenue is slated for double-digit growth through 2015, with an estimated compound annual growth rate of 18.4 percent and a telepresence CAGR of 29.2 percent.

For more on this topic and to hear about lessons learned from early adopters of Microsoft (News - Alert) Lync, SIP Trunking and SBCs, check out “Defining Best Practices for Deploying Unified Communications.

Edited by Jennifer Russell