Max is passionate about helping companies better serve their customers and has spent most of his career in the Contact Center space focusing on the customer experience. He has worked in a variety of roles including Product Marketing and Management, and Sales and Professional Services for a variety of companies including Genesys, IBM, and 8x8. In his role as Director of Product Marketing for RingCentral's Contact Center offerings, Max focuses on how RingCentral can help companies transform how they engage with their customers to build closer relationships to enhance customer loyalty and value.