Having trouble viewing this email? View online.

AI-powered Intelligent Customer Engagement

Thursday, September 26, 2019
1:00pm ET | 10:00am PT

Today’s customers manage their personal and now professional lives from the palm of their hands. But many companies still force their customers onto outdated engagement paths. As organizations increasingly turn to artificial intelligence (AI), they are improving the customer experience by learning more about them and anticipating their needs.

Join this webinar with Robin Gareiss, President and Founder of Nemertes Research, to learn five ways to improve CX that leverage AI:

  1. Add more integrated channels to provide contextual and convenient interactions along the entire customer journey
  2. Drive customers to self-service options
  3. Develop a 360-degree view of customers
  4. Revamp the agent experience
  5. Implement technology to deliver personalized customer interactions


Robin Gareiss
President and Founder Nemertes Research


Erik Linask
Group Editorial Director, TMCnet

Sponsored by:

This email was distributed by: Technology Marketing Corporation, 35 Nutmeg Drive Suite 340, Trumbull, CT 06611. As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please go to http://www.tmcnet.com/enews/subs.aspx?eml=[[email]] to adjust your preferences.