Bill Haskins is a Senior Analyst and Managing Partner at Wainhouse Research with a strategic focus on UC technologies and services. He serves as Wainhouse Research Content Director, establishing the firm's strategic research agenda and publication schedule. Bill has over 20 years of experience supporting, delivering, and designing converged collaboration services. He has authored multiple white papers, eBooks, and reports analyzing the UC market, technology advances, and the enterprise approach to digital transformation. Bill supports enterprises, technology vendors, and service providers, serving as strategic advisor and featured speaker for webinars and at industry events.