Mr. Renna helms a team of Client Success professionals who provide services to a varied client-base worldwide, helping them to stop phishing attacks in their tracks.

His team has launched an innovative program to modernize NPS at Cofense named CCS – Continuous Customer Sentiment, based on AskNicely technology. CCS provides for a non-intrusive, rapid, and regular connection to clients during numerous points of their lifecycle and is a valuable resource in helping Cofense continue to improve and innovate.