Ray Hicken
Vice President Strategic Partnerships - Contact Center, Telarus

Ray is an experienced Vice President of Sales with a demonstrated history of working in the telecommunications industry. He is skilled in Sales, Professional Services, Contact Centers, Management, and Software as a Service (SaaS). Ray is a strong business development professional with a Bachelor's Degree focused in Management/Marketing from University of Utah. As the VP of Sales Operations - CCaaS/UCaaS Ray is responsible for the direction and management of all contact center and UCaaS sales and business development operations, including market competitiveness, pricing, compensation, and distribution and channel strategy.