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IT WEST 2006 - Presentations

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Keynote Presentations:
IT Expo Keynote Presentations
IMS Expo Keynote Presentations
Call Center 2.0 Keynote Presentations

Session Presentations:
IT Expo Session Presentations - Tuesday, October 10, 2006
IT Expo Session Presentations - Wednesday, October 11, 2006

IT Expo Session Presentations - Thursday, October 12, 2006
IT Expo Session Presentations - Friday, October 13, 2006
IMS Expo Session Presentations
Call Center 2.0 Session Presentations


IT Expo Keynote Presentations
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY TIME SESSION SPEAKER NAME TITLE COMPANY NAME
Fri 10/13 10:00-10:30 KEYNOTE Alan Percy Director of Business Development AudioCodes
Fri 10/13 10:30-11:00 KEYNOTE Gordon Payne VP of Marketing Citrix
Fri 10/13 9:30-10:00 KEYNOTE Gregory Giagnocavo CEO Dash911
Thu 10/12 10:15-11:00 KEYNOTE Zig Serafin General Manager - Unified Communications Group Microsoft
Thu 10/12 5:30-6:00 KEYNOTE Charles Dougherty Corporate Vice President and General Manager Connected Home Solutions Motorola
Thu 10/12 9:15-9:45 KEYNOTE Eric Shepcaro Vice President, Business Strategy and Development AT&T
Thu 10/12 9:45-10:15 KEYNOTE Jeanne Leckie VP of Marketing Inter-Tel
Thu 10/12 9:45-10:15 KEYNOTE Stan Holcomb Vice President - Services Lucent
Tues 10/10 11:30am KEYNOTE Bryan Martin President & Conference Chairman 8x8 Inc.
Tues 10/10 5:00-5:30 KEYNOTE Chalan Aras Vice President of Marketing DiTech Network
Tues 10/10 5:30-6:00 KEYNOTE Brian Metherell VP & General Manager Toshiba America Information Systems,
Telecommunication Systems Division
Toshiba
Wed 10/11 4:30-5:00 KEYNOTE Mark Spencer President Digum
Wed 10/11 5:00-5:30 KEYNOTE Norman Stout Chief Executive Officer Inter-Tel
Wed 10/11 8:30-9:00 KEYNOTE Chris Gravett Sales & Marketing Director Aculab
Wed 10/11 9:00-9:30 KEYNOTE Ruchi A. Prasad Leader, Global Marketing Enterprise Solutions and Packet Networks Nortel


IMS Expo Keynote Presentations
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY TIME SESSION SPEAKER NAME TITLE COMPANY NAME
WED 10/11 10:30-11:00 IMS KEYNOTE Rick Mace Executive Vice President, Global Business, Group Operations TEKELEC
WED 10/11 11:00-11:30 IMS KEYNOTE Farshid Mohammadi General Manager, North America and International Switching UTStarcom
WED 10/11 11:30-12:00 IMS KEYNOTE Daniel Sheinbein Vice President & Chief Technology Advisor Networks division Siemens Communications, Inc.
THU 10/12 8:30-9:15 IMS KEYNOTE David Michaud CEO - Netcentrex Converged IP Communications Comverse
FRI 10/13 8:45-9:15 IMS KEYNOTE Bob Plaschke    Sonim
Technologies, Inc.


Call Center 2.0 Keynote Presentations
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY TIME SESSION SPEAKER NAME TITLE COMPANY NAME
THU 10/12 8:30-9:00 CC KEYNOTE Eli Borodow Oracle (Former CEO of Telephony@Work)
THU 10/12 8:30-9:00 CC KEYNOTE Prem Uppaluru President & CEO
(Co-Founder)
Transera Communications, Inc.
THU 10/12 8:30-9:00 CC KEYNOTE Dr. Jon Anton President & CEO BenchmarkPortal
THU 10/12 10:15-11:00 CC KEYNOTE Donald E. Brown Chief Executive Officer Vonexus


IT Expo Session Presentations
Tuesday, October 10, 2006
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER NAME TITLE COMPANY NAME
Tues 10/10 CC-01 Converged Conferencing: The Time Is Now Richard Penn VP of Sales & Marketing Forum Communications
Tues 10/10 CC-01 Converged Conferencing: The Time Is Now Lou Guercia President and CEO Web Dialogs
Tues 10/10 CC-02 A Business Advantage: Moving to Unified Communications and Collaboration Mark Harris Executive VP, Sales and Marketing CallTower
Tues 10/10 CC-03 Exploring Positional Voice Keith Weiner Chief Executive Officer Diamondware
Tues 10/10 CC-04 Conferencing & Enterprise ROI Randy Knaub Director of Marketing Interwise
Tues 10/10 CC-04 Conferencing & Enterprise ROI Jeff Ford CTO Inter-tel
Tues 10/10 LE-01 The State of Unified Communications Tony Rybczynski Director - Strategic Enterprise Technologies Nortel
Tues 10/10 LE-02 The Potential of VoIP: Changing the Way We Do Business Claude Tolbert Senior Vice President, Product Solutions, Planning and Priorities Covad
Tues 10/10 LE-03 Selecting Hosted VoIP Services Dan Foster C-Level Executive Megapath
Tues 10/10 LE-03 Selecting Hosted VoIP Services Mark Girardi Sr. Financial Architect, Managed Services Lucent
Tues 10/10 LE-04 Network Management for Large Scale Converged Services Networks Ross Rehart Senior Solutions Engineer Network Insight
Tues 10/10 LE-05 Migrating to VoIP Ken Kuenzel CTO Covergence
Tues 10/10 LE-05 Migrating to VoIP Terry Slattery Founder & CTO Netcordia
Tues 10/10 LE-05 Migrating to VoIP Zack Sargent VP of Operations and Engineering NetLogic
Tues 10/10 LE-05 Migrating to VoIP Mike Shelton Chief Technology Consultant UCN
Tues 10/10 LE-05 Migrating to VoIP Walter Kenrich Vice President of Product Management Vertical
Tues 10/10 OS-01 Leveraging Free and Open Source Software for Commercial VoIP Development Gordon Ledger Manager of Software Development Iperia
Tues 10/10 OS-02 Extending OpenPBX Architecture for Salable Enterprise Media Gateways David Mandelstam CEO/President Sangoma
Tues 10/10 OS-03 Taking Control of VoIP in the Data Center Bill Rich President & CEO Pingtel
Tues 10/10 OS-04 Making Jabber Jingle...VoIP and XMPP Peter Saint-Andre Executive Director, Product Development Jabber
Tues 10/10 OS-05 IP Communication: Leveraging Open Source Kevin Flemings Sr. Software Engineer & Co-Maintainer of Asterisk Digium
Tues 10/10 SP-01 The Convergence: VoIP and Content Clayton LiaBraaaten Senior Vice President INFONXX
Tues 10/10 SP-02 Risk Management for VoIP Service Providers Paul King President and COO Aperio CI
Tues 10/10 SP-05 Incognito: How Service Providers Create Customer Loyalty and Win New Customers John Drolet VP Service Provider Sales Aastra Telecom
Tues 10/10 TMCU-01 Reaping the Benefits of the IP PBX Mike Robinson CEO CITEL Technologies
Tues 10/10 TMCU-02 Cost Justifying the Upgrade Brandon Wielbacher Senior Director of Product Development Aastra Intecom
Tues 10/10 TMCU-03 Selecting the Right IP PBX Solution Aron Aicard Senior Product Manager Inter-Tel
Tues 10/10 TMCU-04 Effective Deployment and Migration Strategies Mike Robinson CEO CITEL Technologies
Tues 10/10 TMCU-05 Making the Case for the Hosted IP PBX Walter Snell CEO Pandora Networks
Tues 10/10 V-02 SMB Jon Nelson Product Marketing Manager Toshiba America Information Systems - Telecommunication Systems Division
Tues 10/10 V-03 Education Richard Whitehead CTO Clarus Systems
Tues 10/10 V-03 Education Blair Simmons Director of Information Technology Menlo College
Tues 10/10 V-08 Healthcare Terry Slattery Founder & CTO Netcordia
Tues 10/10 V-08 Healthcare Kevin Stone Senior Network Administrator Johns Hopkins Bloomberg School of Public Health
Tues 10/10 V-09 Healthcare Nate Walker Senior Director Product Marketing Meru Networks
Tues 10/10 V-09 Healthcare Dan Wittekind Director, Information Technology LifeSphere
Tues 10/10 V1-01 SMB (Transporatation) Rob Bashore Regional Manager Inter-Tel
Tues 10/10 V1-01 SMB (Transporatation) Chris Adams IT Manager KC Transportation


IT Expo Session Presentations
Wednesday, October 11, 2006
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION

SPEAKER
NAME

TITLE COMPANY NAME
Wed 10/11 TMCU-06 Preparing Your Network for an IP PBX Warren Sonnen Product Manager Epygi
Wed 10/11 IP-01 Examining Host Media Processing (HMP) Faye McClenahan Head of Strategic Marketing Aculab
Wed 10/11 IP-01 Examining Host Media Processing (HMP) Ruben G. Martinez Sr. Field Systems Engineer Eicon Networks - Americas
Wed 10/11 SP-06 The Future of VoIP: VoIP 2.0 Alec Saunder CEO Iotum
Wed 10/11 SP-06 The Future of VoIP: VoIP 2.0 Greg O. Welch Chief Executive Officer Global Touch
Wed 10/11 R-01 MythBusters: Debunking VoIP Regulation Myths Jim Shepard Executive Vice President HBF Group
Wed 10/11 TMCU-07 Right Sizing Your IP PBX TBD   Sphere
Wed 10/11 IP-02 Communications Platforms Trade Association’s (CP-TA) Interoperability Efforts Chuck Hill Principal Architect Continuous Computing
Wed 10/11 SP-07 Security in VoIP Networks Joel Maloff Principal Maloff NetResults
Wed 10/11 SP-07 Security in VoIP Networks Seamus Hourihan Vice President of Marketing and Product Management Acme Packet
Wed 10/11 SP-07 Security in VoIP Networks Kurt Bertone VP of Product Management Covergence
Wed 10/11 SP-07 Security in VoIP Networks Ram Ayyakad Co- Founder and CEO Ranch Networks
Wed 10/11 R-02 The FCC & Reality Mary Boyd VP of Government and External Affairs Intrado
Wed 10/11 EG-03 Assuring Survivability of Your VoIP Network Chuck Rutledge VP of Marketing Quintum
Wed 10/11 IP-03 Developing VoIP Devices Karen Hong Director, Cusumer Product Marketing 8x8
Wed 10/11 IP-03 Developing VoIP Devices Rick Pitz Sr. Product Manager Certicom
Wed 10/11 IP-03 Developing VoIP Devices Jan Linden VP or Engineering Global IP Sound
Wed 10/11 IP-03 Developing VoIP Devices Frank Ferro Director of Marketing SyChip
Wed 10/11 IP-03 Developing VoIP Devices John Young Senior Engineer Inter-Tel
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Steve Heap CTO Arbinet
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Dmitry Stafeev Regional Sales Director, North America Mera Systems
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Steve Granek Vice President of Business Development, Advanced Services Neustar
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Rich Koch CEO RNKVoIP
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Shrihari Pandit President & CEO Stealth Communications
Wed 10/11 SP-08 Implementing ENUM and Voice Peering in a Global VoIP Network Kingsley Hill VP Strategic Federations xConnect
Wed 10/11 R-03 Regulation for VoIP Providers: What's the Impact on Your Business Plan? (Deloitte Panel)
Carol Mattey
Director
Deloitte & Touche LLP
Wed 10/11 R-03 Regulation for VoIP Providers: What's the Impact on Your Business Plan? (Deloitte Panel) Staci Pies Vice President, Governmental and Regulatory Affairs PointOne
Wed 10/11 R-03 Regulation for VoIP Providers: What's the Impact on Your Business Plan? (Deloitte Panel) Ron De Sesto   Bingham
Wed 10/11 EG-04 Demystifying QoS Peter Thompson Chief Scientist U4EA
Wed 10/11 EG-04 Demystifying QoS Steve Mank COO Qovia
Wed 10/11 EG-04 Demystifying QoS Randy Garrett Sr. Systems Engineer Kentrox
Wed 10/11 EG-04 Demystifying QoS Alan Clark CEO Telchemy
Wed 10/11 EG-04 Demystifying QoS Mike Katz Director of Video Products NMS
Wed 10/11 IP-04 Beyond Wireless Video Conversational Services Mike Katz Director of Video Products NMS Communications
Wed 10/11 SP-09 Hosted VoIP for Service Providers: Best Practices Michael Robinson Chief Executive Officer Citel
Wed 10/11 SP-09 Hosted VoIP for Service Providers: Best Practices Kevin Nethercott Founder, President and CEO Lignup Panel
Wed 10/11 SP-09 Hosted VoIP for Service Providers: Best Practices Bob O'Neil CEO Covergence
Wed 10/11 R-04 Technological Solutions Behind the Net Neutrality Debate Mark Neider Senior Director, Product Marketing NexTone
Wed 10/11 R-04 Technological Solutions Behind the Net Neutrality Debate Clegg Ivey Vice President, Business Operations and Strategy Voxeo Corporation
Wed 10/11 TMCU-10 Dealing with E911 and Your IP PBX Gregory Giagnocavo CEO Dash911
Wed 10/11 EG-05 QoS Techniques for IP Telephony and Voice Over IP LAN, WAN, and MAN Alan Percy   Audiocodes
Wed 10/11 IP-05 Voice Coders: Once You've Seen One, You've Seen Them All, Right? Wrong! Keith Weiner President Diamondware
Wed 10/11 IP-05 Voice Coders: Once You've Seen One, You've Seen Them All, Right? Wrong! Alan Percy Director of Business Development AudioCodes
Wed 10/11 SP-10 Billing Primer Bala Janakiraman   Sonus
Wed 10/11 R-05 Are Next-Generation Communications Services a Haven for Terrorists and Criminals? Greg Welch Sr. Systems Architect/Strategic Planner BusinessEdge Solutions


IT Expo Session Presentations
Thursday, October 12, 2006
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER NAME TITLE COMPANY NAME
Thu 10/12 EG-06 Challeges of Migration Sanjeev Sawai Vice President of R&D Envox
Thu 10/12 EG-06 Challeges of Migration Bill Mutschler Product Development Manager Paetec
Thu 10/12 EG-06 Challeges of Migration Aron Aicard Senior Product Manager Inter-Tel
Thu 10/12 EG-06 Challeges of Migration Ram Ayyakad Co-Founder and CEO Ranch Networks
Thu 10/12 EG-06 Challeges of Migration Jeffrey Koehler Director, Midmarkets Solutions Avaya
Thu 10/12 SIP-01 The Value of SIP,
an Introduction
Jack Jachner Sr. Director, Research and Innovation Alcatel
Thu 10/12 SIP-01 The Value of SIP,
an Introduction
Clark Rines Senior Vice President for Engineering Inter-Tel
Thu 10/12 SP-11 Designing/Deploying Innovative Multimedia IP Services Wayne Bovier Director, Product Manager Broadsoft
Thu 10/12 SP-11 Designing/Deploying Innovative Multimedia IP Services Sanjeev Chawla Founder, EVP of Engineering and CTO Baypackets
Thu 10/12 SP-11 Designing/Deploying Innovative Multimedia IP Services Arti Khanna AVP Product Manager Flextronics Software Systems
Thu 10/12 SP-11 Designing/Deploying Innovative Multimedia IP Services Herman Abel Product Development Manager Aculab
Thu 10/12 W-01 Introduction to WiFi Telephony Karen Hong Director, Cusumer Product Marketing 8x8
Thu 10/12 W-01 Introduction to WiFi Telephony David Fridley Product Manager, IP Telephony Solutions Toshiba
Thu 10/12 EG-07 VoIP/SOA Integration: Impact on IT Apps, Processes, & Overall Business Transformation Vijay Bhagavath Senior Strategist in the Office of the CTO Siemens
Thu 10/12 EG-07 VoIP/SOA Integration: Impact on IT Apps, Processes, & Overall Business Transformation Alan Rosenberg Director of Product Management Blue Note Networks
Thu 10/12 SIP-02 SIP Exchange Infrastructure Armando Ruiz Corporate Senior Director of IP Telephony Engineering and Connectivity Charter Communications
Thu 10/12 SIP-02 SIP Exchange Infrastructure David Meyer Director of Business Development for the ISP Market Equinix
Thu 10/12 SIP-02 SIP Exchange Infrastructure Ramani Pandurangan Director of Architecture & Technology XO Communications
Thu 10/12 SP-12 Voice Communities Keith Weiner Chief Executive Officer Diamondware
Thu 10/12 SP-12 Voice Communities Monty Sharma VP Production Management & Marketing Vivox
Thu 10/12 W-02 An Alternative Wireless Telephony Strategy for the SMB Ben Guderian Vice President, Market Strategy Spectralink
Thu 10/12 EG-08 Is WAN Acceleration Just a Band-Aid? Manickam Sridhar Chief Technology Officer Converged Access
Thu 10/12 SIP-03 SIP and Network Design Alan Percy Director, Business Development Audiocodes
Thu 10/12 SIP-03 SIP and Network Design Joel Maloff Principal Maloff NetResults
Thu 10/12 SP-13 The Coming Video Storm Mike Katz Director of Video Products NMS
Thu 10/12 W-03 VoWiFi & the Need for Enhanced WiFi Planning Jai Rawat VP, Business Development & Product Management Airtight
Thu 10/12 EG-09 Deloitte SMB Survey: How is data demand changing today’s SMB Landscape? Jan Woodcock Principal, Media & Entertainment Practice Deloitte & Touche USA LLP – Technology, Media & Telecommunications Group
Thu 10/12 EG-10 Extending the Value of Your VoIP Investment to Business Applications Andrew Hunkins Chief Executive Officer Unimax
Thu 10/12 W-05 Exploring the WiFi/Cellular Roaming Opportunity David Hattey President & CEO FirstHand Technologies
Thu 10/12 W-05 Exploring the WiFi/Cellular Roaming Opportunity Jeff Abramowitz Vice President of Marketing Azimuth


IT Expo Session Presentations
Friday, October 13, 2006
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER NAME TITLE COMPANY NAME
Fri 10/13 VS-01 Introduction to VoIP Security Emmitt Wells Security and Communications Practice Manager Getronics
Fri 10/13 VS-01 Introduction to VoIP Security Surya Kumar   HCL Technologies
Fri 10/13 VS-01 Introduction to VoIP Security Eric Rasmussen   Juniper
Fri 10/13 SMB-01 VoIP Migration Strategies for the SMB Michael Robinson Chief Executive Officer Citel
Fri 10/13 SMB-01 VoIP Migration Strategies for the SMB Eric Ramsden Product Manager Talkswitch
Fri 10/13 SMB-01 VoIP Migration Strategies for the SMB Steve Gobeli Vice President Samsung
Fri 10/13 SMB-01 VoIP Migration Strategies for the SMB Glenn Huskey Regional Vice President Inter-Tel
Fri 10/13 SMB-01 VoIP Migration Strategies for the SMB Dr. Christian Stedicke Founderand CEO snom Technologies
Fri 10/13 SP-15 Technological Challenges Facing VoIP Service Providers Chris Street Director of Solutions Engineering Switch & Data
Fri 10/13 TP-01 Architecture and CPE: A Vision for the Triple/Quad Play Connected Home/Subscriber Tim Phillips General Manager for IPlay3/AllPlay3 Netcentrex Inc.
Fri 10/13 VS-02 VoIP Security Best Practices Shahadat Khan CTO Eyeball Networks
Fri 10/13 VS-02 VoIP Security Best Practices Jonathan Weiss VoIP Security Technical Manager Lucent’s Worldwide Services’
Fri 10/13 VS-02 VoIP Security Best Practices Dan York Director of IP Technolgy Mitel
Fri 10/13 VS-02 VoIP Security Best Practices Gary Miliefsky Founder and Chief Technology Officer NetClarity
Fri 10/13 SMB-02 Pros/Cons of Various VoIP Solutions for the SMB Market Dave Immethun VoIP for business 8x8 Inc.
Fri 10/13 SMB-02 Pros/Cons of Various VoIP Solutions for the SMB Market Gunjan Bhow VP of Marketing/Product Management ActionTec
Fri 10/13 SMB-02 Pros/Cons of Various VoIP Solutions for the SMB Market Ian Colville Product Manager Aculab
Fri 10/13 SMB-02 Pros/Cons of Various VoIP Solutions for the SMB Market Marcia Branco Product Manager, Network and Communications DecisionOne
Fri 10/13 SMB-02 Pros/Cons of Various VoIP Solutions for the SMB Market Chad Agate Co-Founder & CEO SIP Box
Fri 10/13 SIP-07 SIP @ Work Jay Krauser General Manager NEC
Fri 10/13 SP-16 Cable Telephony & VoIP Alan Taylor Senior Product Manager, Carrier VoIP Products Mindspeed Technologies, Inc.
Fri 10/13 SP-16 Cable Telephony & VoIP David Span Senior Vice President of Marketing Net2Phone
Fri 10/13 TP-02 Managing Triple/Quad Play Services Todd Benjamin President & CEO Rodopi Software
Fri 10/13 VS-03 SIP Security Steven Johnson President Ingate
Fri 10/13 SMB-03 Learning to Embrace Hosted VoIP Mike Ross President & CEO Acredo Technologies Inc.
Fri 10/13 SMB-03 Learning to Embrace Hosted VoIP Henry Kaestner Co-Founder and CEO Bandwidth.com
Fri 10/13 SMB-03 Learning to Embrace Hosted VoIP Mark Harris EVP Sales and Marketing CallTower Inc.
Fri 10/13 SMB-03 Learning to Embrace Hosted VoIP Dan Hoffman President & CEO M5 Networks
Fri 10/13 SMB-03 Learning to Embrace Hosted VoIP Bruce Chatterley President & CEO Speakeasy
Fri 10/13 SIP-08 Opportunities and Threats of SIP-Based VoIP... Jon Doyle VP of Business Development CommuniGate
Fri 10/13 SP-17 Quantifying the Hype… FMC & Convergence William Markey President & General Manager RCBG
Fri 10/13 TP-03 Preparing Home Networks for the Triple Play David Atkins Senior Product Marketing & Product Manager for 2Wire’s Management Systems Business Unit 2Wire
Fri 10/13 TP-03 Preparing Home Networks for the Triple Play Selina Lo President and Chief Executive Officer Ruckus Wireless
Fri 10/13 VS-04 Taking IP Security to the Next Level Vipul Ved Prakash Founder and Chief Scientist Cloudmark
Fri 10/13 VS-04 Taking IP Security to the Next Level Bogdan Materna CTO & VP Enginneering VoIP Shield
Fri 10/13 SMB-04 VoIP from the Trenches Mac McGrath   Toshiba Panel
Fri 10/13 SMB-04 VoIP from the Trenches Ing. Carlos Segovia Rachó Gerente de Operaciones Grupo Mundotel/ World Telecom
Fri 10/13 SMB-04 VoIP from the Trenches Dave Thomas Director of Sales smplsolutions
Fri 10/13 SMB-04 VoIP from the Trenches Richard Platts Senior Technician Tele Express
Fri 10/13 SMB-04 VoIP from the Trenches Roger Ramsey Vice President West Coast Cabling
Fri 10/13 SIP-09 SIP Isn't Just for Voice Anymore David Weinstein Co-Founder-VP of Marketing and Business Dev. Casabi
Fri 10/13 SP-18 Choosing the Right Partners Shawn Lewis CTO VoIP Inc.
Fri 10/13 TP-04 Quality-of-Service (QoS) - Enabling Triple Play (Voice, Video, Data) Ofer Vilenski Chief Executive Officer Jungo Software Technologies


IMS Expo Session Presentations
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER NAME TITLE COMPANY NAME
WED 10/11 IMS1-01 SIP's Role in IMS Alistair Scott IP Market Segment Manager Agilent
WED 10/11 IMS1-01 SIP's Role in IMS Jay Bestermann Sr. Director of Product Management Arris
WED 10/11 IMS1-01 SIP's Role in IMS Ruben Martinez Sr. Systems Enginner Eicon
WED 10/11 IMS1-01 SIP's Role in IMS Sanjeev Sawai VP of Research & Dev. Envox
WED 10/11 IMS1-01 SIP's Role in IMS Ken Osowski VP Marketing & Product Management Pactolus Communications
WED 10/11 IMS1-02 SIP/IMS: The Need to Standardize Greg Pisano Director of Market Development, Carrier Enhanced Services Cantata Technology
WED 10/11 IMS1-02 SIP/IMS: The Need to Standardize Chad Hart Product Marketing Manager Empirix
WED 10/11 IMS1-02 SIP/IMS: The Need to Standardize Shahadat Khan CTO Eyeball Networks
WED 10/11 IMS1-02 SIP/IMS: The Need to Standardize John Fryer Director of Technology Marketing Motorola
WED 10/11 IMS1-02 SIP/IMS: The Need to Standardize Sharon Laivand SIP Products Manager & Founding Member SIP Forum Radvision
WED 10/11 IMS1-03 Security Issues in IMS Doug Graham Senior Consultant Business Edge
WED 10/11 IMS1-03 Security Issues in IMS Chandra Tekwani VP, Mobile and IMS/FMC Solutions Juniper Networks
WED 10/11 IMS1-03 Security Issues in IMS Leo Chan   PowerNet Global Commnunications
WED 10/11 IMS1-04 The Promise of IMS: Will it Deliver? Jerry Power Director Mobile Operator Marketing Alcatel
WED 10/11 IMS2-01 The Basics of IMS CV Chakravarthy Technology Architect III EMBARQ
WED 10/11 IMS2-02 Introduction to Fixed/Mobile Convergence Seamus Hourihan Vice President of Marketing and Product Management Acme Packet
WED 10/11 IMS2-02 Introduction to Fixed/Mobile Convergence Ronald F. Gruia Senior Telecom Analyst Frost & Sullivan
WED 10/11 IMS2-02 Introduction to Fixed/Mobile Convergence Amit Patel CTO Lucent Technologies
WED 10/11 IMS2-02 Introduction to Fixed/Mobile Convergence Craig Gosselin Chief Marketing Officer Newstep
WED 10/11 IMS2-02 Introduction to Fixed/Mobile Convergence Chris Knight Telecom Solutions Architect Stratus Technologies
WED 10/11 IMS2-03 Challenges of OSS/BSS Integration Curt Champion VP Marketing & Product Strategy Convergys
WED 10/11 IMS2-03 Challenges of OSS/BSS Integration John W. Elmer Distinguished Member of Consulting Staff Lucent
WED 10/11 IMS2-03 Challenges of OSS/BSS Integration Sherry Harmon President NextNine
WED 10/11 IMS2-04 The Catalyst for Fixed Mobile Convergence Grant Henderson Co-founder and Executive Vice President of Marketing & Strategy Radisys
THU 10/12 IMS1-05 Making Money With IMS Ronald F. Gruia Senior Telecom Analyst Frost & Sullivan
THU 10/12 IMS1-05 Making Money With IMS Kevin Nethercott Founder, President and COO Lignup
THU 10/12 IMS1-05 Making Money With IMS Myron Gregorek Senior Technology Specialist Lucent
THU 10/12 IMS1-05 Making Money With IMS Leo Chan Director of Wireless Solutions PowerNet Global Commnunications
THU 10/12 IMS1-05 Making Money With IMS Mark Whittier Vice President, Corporate Marketing Tekelec
THU 10/12 IMS1-06 The A-B-C’s of IMS – Creating a Test Plan for IMS Readiness Chad Hart Product Marketing Manager Empirix
THU 10/12 IMS1-07 Real World Tales: IMS Case Studies Marie-Paule Odini IMS SDP Solutions Manager HP
THU 10/12 IMS1-07 Real World Tales: IMS Case Studies Keith Bhatia Chief Technology Officer and Senior VP, Business Development IP Unity
THU 10/12 IMS1-08 Billing in an IMS World Matt Hoffman Product Manager Sonus Networks
THU 10/12 IMS1-08 Billing in an IMS World Gleb Shaviner Senior Expert - Advanced Technologies Amdocs
FRI 10/13 IMS1-09 The role of UMA & IMS in Converged Networks Steve Shaw Director of Marketing Kineto
FRI 10/13 IMS1-09 The role of UMA & IMS in Converged Networks Allan Johnson Vice President of Engineering Hellosoft
FRI 10/13 IMS1-09 The role of UMA & IMS in Converged Networks John Egan Director Strategic Carrier Marketing Infineon Technologies
FRI 10/13 IMS1-09 The role of UMA & IMS in Converged Networks Allan Baw Director of Product Management Stoke
FRI 10/13 IMS1-09 The role of UMA & IMS in Converged Networks Jim Grams CTO Azaire Networks
FRI 10/13 IMS1-10 Facing the Challenges of Network Convergence & IMS Andy Huckridge Product Marketing Manager Spirent
FRI 10/13 IMS1-10 Facing the Challenges of Network Convergence & IMS Christoph A. Aktas        Director, Product Line Management IMS Siemens
FRI 10/13 IMS1-11 Increasing the Network IQ – Application of Artificial Intelligence  David Croslin Chief Technologist, Communications, Media and Entertainment HP


Call Center 2.0 Session Presentations
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IMS Expo - Sessions / Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER NAME TITLE COMPANY NAME
THU 10/12 CC1-01 How to Calculate Your Brand Ambassador’s Bottom-Line Value Natalie L. Petouhoff Senior Manager Hitachi Consulting
THU 10/12 CC1-02 Ethical Implications Steve Brubaker Sr. VP � Corporate Affairs InfoCision Management Corporation
THU 10/12 CC2-01 TDM-to-IP Migration Strategies Joe McFadden VP, Marketing Nuasis Corp.
THU 10/12 CC2-01 TDM-to-IP Migration Strategies Serge Forest CEO Paraxip Technologies
THU 10/12 CC3-01 Ask the Chief's of Well Established Work@Home Programs Angie Seldon CEO WillowCSN, Inc.
THU 10/12 CC3-01 Ask the Chief's of Well Established Work@Home Programs Chris Carrington CEO AlpineAccess, Inc.
THU 10/12 CC3-01 Ask the Chief's of Well Established Work@Home Programs Mark Freo SVP West Corporation
THU 10/12 CC2-02 Benefits of IP in the Contact Center Gia McNutt CEO SOS
THU 10/12 CC2-02 Benefits of IP in the Contact Center Leigh Fatzinger Vice President of Marketing Citel
THU 10/12 CC3-02 Why Home Based Agents: "There's No Place Like Home" Ilene Morris-Sambur CEO Corporate Financial Wellness / CORA
THU 10/12 CC3-02 Why Home Based Agents: "There's No Place Like Home" Tim Houlne CEO WorkingSolutions, Inc.
THU 10/12 CC3-02 Why Home Based Agents: "There's No Place Like Home" Ron Williamson General Manager LiveOps, Inc.
THU 10/12 CC1-03 Designing the Next-Generation Distributed Call Center Tom Milligan Vice President, InContact UCN
THU 10/12 CC2-03 SIP in the Contact Center Gustavo Garcia Senior Business Development Manager Genesys
THU 10/12 CC2-03 SIP in the Contact Center Ruben G. Martinez Sr. Field Systems Engineer Eicon Networks - Americas
THU 10/12 CC3-03 Outsourcing to Call Centers with Work@Home Agents Mary Naylor CEO VIPdesk, Inc.
THU 10/12 CC3-03 Outsourcing to Call Centers with Work@Home Agents Michael Amigoni COO ARO
THU 10/12 CC3-03 Outsourcing to Call Centers with Work@Home Agents Pat Ricken VP, Agent Certification and Communication LiveOps, Inc.
THU 10/12 CC1-04 Managing Virtual Teams: Obstacles & Opportunities Tim Kraskey VP of Marketing and Business Development Spanlink
THU 10/12 CC1-04 Managing Virtual Teams: Obstacles & Opportunities Kay Jackson President Spanlink
THU 10/12 CC3-04 Enabling Technologies and Telecommunications Joe McFadden VP, Marketing Nuasis Corp.
THU 10/12 CC3-04 Enabling Technologies and Telecommunications Lloyd Tabb CIO LiveOps, Inc.
THU 10/12 CC3-04 Enabling Technologies and Telecommunications William Patterson Vice President eCallogy
Fri 10/13 CC1-05 Today's Advanced Workforce Optimization Solutions Kim Kegg Senior Product Manager Aspect
Fri 10/13 CC1-05 Today's Advanced Workforce Optimization Solutions Rebecca Wise   Aspect
FRI 10/13 CC2-05 Advanced Contact Center Solutions for Teleservices and Call Centers Herve Pluche CEO Neocase
FRI 10/13 CC2-05 Advanced Contact Center Solutions for Teleservices and Call Centers Brian A. Davidow Manager, Sales Support CosmoCom
FRI 10/13 CC1-06 Trends in the Next-Generation Contact Center Michael Politz Director, Targeted Solutions Assurant Solutions
FRI 10/13 CC1-06 Trends in the Next-Generation Contact Center Louis Summe CEO Live Vox
FRI 10/13 CC1-06 Trends in the Next-Generation Contact Center Shelli Feigenbaum Director of Solutions Marketing, Enterprise Multimedia Applications NORTEL
FRI 10/13 CC1-06 Trends in the Next-Generation Contact Center Balaji Sundara Product Management SoundBite Communications
FRI 10/13 CC1-06 Trends in the Next-Generation Contact Center Slava Borilin VP Product Marketing SPIRIT
FRI 10/13 CC2-06 Best Practices & Processes/Metrics for Customer Centric Operations Jamie Pierce CTO Coastal Training Technologies
FRI 10/13 CC3-06 How to Make Work@Home Agents Happen Linda Casey Senior Operations Manager McKesson Corporation
FRI 10/13 CC3-06 How to Make Work@Home Agents Happen Chris Carrington CEO AlpineAccess, Inc.
FRI 10/13 CC3-06 How to Make Work@Home Agents Happen Mark Freo SVP West Corporation
FRI 10/13 CC1-07 Gaining the Competitive Edge Through Intelligent Communications Rob Booher Product Manager Avaya
FRI 10/13 CC3-07 Staffing, Training, and Supervising for Work@Home Agents Angie Seldon CEO WillowCSN, Inc.
FRI 10/13 CC3-07 Staffing, Training, and Supervising for Work@Home Agents David Parkhurst   AlpineAccess, Inc.
FRI 10/13 CC3-07 Staffing, Training, and Supervising for Work@Home Agents Sharon Fletcher VP, Human Resources Ygomi, LLC
FRI 10/13 CC1-08 VoIP in the Contact Center – A Case Study Jim Puchbauer Senior Manager - Communication Management Frontrange
FRI 10/13 CC3-08 Security: Policies, Procedures, and Processes Gordon Payne VP, Marketing Citrix Systems, Inc.
FRI 10/13 CC3-08 Security: Policies, Procedures, and Processes Tim Houlne CEO WorkingSolutions, Inc.
FRI 10/13 CC3-08 Security: Policies, Procedures, and Processes Michael Amigoni COO ARO
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