Interaction Insight and 911inform Team Up to Advance Public Safety Technologies

By Greg Tavarez July 12, 2023

The Federal Communications Commission, in August 2019, adopted rules implementing two federal laws to strengthen emergency calling: Kari's Law and Section 506 of RAY BAUM's Act.

Kari's Law, enacted after the incident involving Kari Hunt, enables direct dialing of emergency services without the need for any additional digits or prefixes, ensuring that individuals can quickly and easily reach emergency help in times of crisis. The RAY BAUM'S Act, named after the late Congressional staffer Ray Baum, mandates the implementation of measures to support the dispatchable location of emergency callers, allowing first responders to more precisely locate individuals during emergencies.

These legislations serve as cornerstones in the ongoing efforts to provide swift and effective emergency services, and their implementation has far-reaching implications for the ways in which emergencies are handled nationwide.

Now, because of these regulations, companies such as Interaction Insight (even with its 20 years in safety solutions) are looking for ways to improve public safety by providing advanced emergency response technologies.

To do that, this dealer of voice recording software forged a partnership with 911inform, one of the key players in emergency response systems, amplifying its commitment to advancing public safety and introducing groundbreaking technologies to the field.

Interaction Insight has built a reputation as a trusted and innovative service provider, catering to a diverse range of industries. Its extensive network comprises more than 700 clients globally, and the company’s primary focus lies in enhancing safety, security and efficiency.

911inform, on the other hand, offers a system that facilitates direct and swift communication with emergency services. This technology enables first responders to pinpoint the precise location of an emergency call. The system also provides immediate access to detailed maps and images of the facility, alerts on-site personnel and takes control of building security systems such as doors, lighting and CCTV cameras, ensuring comprehensive situational awareness across various platforms.

The addition of 911inform's systems further enriches Interaction Insight's robust portfolio of public safety solutions.

"We now offer 911inform's advanced technology across the U.S., enriching our suite of public safety solutions," said Richard Geremia, Managing Director of Interaction Insight. "This partnership aligns seamlessly with our commitment to safety, offering a critical layer of security and control in emergency situations."

As hinted by Geremia, this collaboration is expected to have a positive impact on emergency management. This collaboration with 911inform symbolizes progression in Interaction Insight's commitment to public safety.

Edited by Alex Passett
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