Zoom and NUSO Offer Seamless and Secure Communication Experience

By Greg Tavarez May 08, 2023

The outbreak of the COVID-19 pandemic resulted in remote work becoming the norm for many businesses and organizations. Of course, those businesses needed a way to allow team members to collaborate, and one of the preferred platforms for that was Zoom.

Businesses and organizations choose Zoom for its simplicity and scalability, coupled with robust security and privacy features. Zoom wants to continue to redefine the future of hybrid work and emerging business models. To do that, Zoom brings in companies to be Cloud Peering Partners for Zoom Phone.

Zoom Phone (News - Alert) is a feature-rich cloud phone solution that is easy to deploy and use on mobile devices, desktops or desk phones. And being a Cloud Peering Partner for Zoom Phone means that a company established a direct network interconnection with Zoom's data centers through a private, high-speed connection. The purpose of this is to provide better call quality, reliability and security for Zoom Phone customers.

Joining Zoom’s Provider Exchange as a Cloud Peering Partner for Zoom Phone is NUSO, a multi-national communications-focused SaaS (News - Alert) provider that delivers full stack solutions through authorized channel partners and regulated carriers. The company’s real-time service provisioning enables expedited and reliable customer experiences.

So, what does this partnership mean for Zoom users?

Well, Zoom users now have access to Public Switched Telephone Network, or PSTN, through NUSO’s carrier phone network. The partnership between Zoom and NUSO is set to provide businesses of all sizes with a seamless and secure communication experience. The integration of NUSO calling into the Zoom Phone application allows Zoom customers to enjoy the benefits of NUSO’s carrier network and NUSOflex, enabling them to always stay connected and productive.

NUSOflex extends the concept of cloud computing infrastructure to the PSTN environment and routes around local, inbound voice impairments in minutes, ensuring that end-users are always connected.

“The Zoom and NUSO partnership makes a lot of sense,” said Jason Gilligan, the global head of business development for Zoom Phone. “We’re able to pair Zoom’s cutting-edge Cloud Phone System with NUSO’s unparalleled customer support and security to create a seamless and secure communication experience, empowering businesses to focus on growth and success without worrying about infrastructure and support.”

The partnership between Zoom and NUSO is set to offer a reliable and flexible communication solution that will enable enterprises to focus on their core business without worrying about infrastructure and support.

Edited by Alex Passett
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