Vonage Looks to Support Small Businesses with Future-Proof Cloud Solutions

By Luke Bellos, Editor, TMCnet  |  September 09, 2021

Enterprise-level businesses have a massive advantage over smaller businesses when dealing with technological upgrades. Having access to huge amounts of cash,IT resources makes it much easier to keep up with the latest technology. Unfortunately, smaller businesses don’t always have that luxury, and often must deal with existing infrastructure that is dated and unreliable.

Cloud communications solutions company Vonage (News - Alert) has realized this fact, and has developed a line of cloud solutions to support small to mid-sized businesses looking to digitally transform legacy infrastructure. Small scale companies can now utilize the Vonage Communications Platform to take advantage of unified communications features, security enhancements, and engagement solutions, all while operating in the cloud for broad availability.

"We have witnessed a secular change in the way that business gets done, with success driven by digital experiences and the ability to serve employees and customers remotely," said Jay Bellissimo, Chief Operating Officer, Vonage. "Small and midsize businesses, all over the world, must adapt to meet these customer expectations and provide the experience customers demand in order to not only survive but thrive."

Small businesses have been significantly impacted by the restrictions brought on by the pandemic, and have suffered major financial losses in comparison to enterprises with excess financial resources. Vonage hopes that by offering flexible options for their communications platform, small businesses can get a much needed boost to remain competitive in the re emerging global economy.

"There's still a start-up vibe at Vonage. The team there really listens to customer feedback and develops Vonage's solutions in response to their customers' needs, even smaller companies like ours," said Vonage Customer Asbjørn Nørgaard Blakstad, CTO at More Music Group."It's lovely to work with a big company that is not standing still but is constantly looking to evolve and innovate."

Edited by Maurice Nagle