Everbridge Boosts Emergency Response Times with 911 Connect

By Luke Bellos, Editor, TMCnet  |  July 27, 2021

Critical event management service provider Everbridge recently unveiled a new solution designed to drastically improve success rates and cut down on response times for emergency dispatchers.

Designed in a collaboration with RapidSOS, Everbridge 911 Connect™ allows emergency services to take advantage of  highly accurate location services, call identity information, as well as relevant patient  medical information, so that first responders are completely prepared for action in time-sensitive moments of crisis. By taking advantage of personalized data and metrics, emergency service providers can drastically improve success rates by having most questions answered at the time of arrival.

“The work of 911 dispatchers saves lives, and Emergency Communication Centers should have the best available technology at their disposal,” said David Meredith, CEO at Everbridge. “We’re excited to partner with an industry leader like RapidSOS to offer best-in-class technology for providing life safety data and enhanced location accuracy for first responders to safely respond to and mitigate emergency calls, making every second count.”

According to estimates by Federal regulators at the NENA(National Emergency Number Association), reducing response call times by a single minute could potentially save up to 10,000 additional lives per year. By offering emergency services detailed information in real time, valuable time is saved for other victims in need of assistance.

“Advances in technology have transformed our world, but emergency infrastructure continues to lag behind,'' commented Michael Martin, CEO of RapidSOS. “RapidSOS is thrilled to partner with Everbridge in service of some of the largest organizations to help them protect their customers, members, and employees. Together, we can empower first responders with the data they need to save lives.”

Edited by Maurice Nagle