Fusion Connect and Cisco Unite for Elaborate Communications Platform

By Luke Bellos, Editor, TMCnet  |  January 07, 2021

Cloud is continuing an ongoing revolution in the communications sector into 2021, much like it did during the past year. Tech developers are pooling resources to deliver the solutions neccessary to address the explosive demand for advanced and secure virtual platforms, as remote activity becomes entrenched in the business world.

Fusion Connect, a cloud-solutions and network management platform, just announced the release of a new platform co-developed with Cisco (News - Alert) Webex® called FusionWorks. The new platform will utilize a combination of services provided by each company to deliver customers cost-saving, unified communications in one space.

"The changing business landscape requires greater enablement of remote workers for collaborating across locations and making video usage a priority, as in-person meetings are currently not an option," says Jeff Blackey, Senior Vice President of Product at Fusion Connect (News - Alert). "Combining our award-winning FusionWorks voice service with the latest Cisco Webex software creates a premier UCaaS platform for our customers."Works

FusionWorks will allow businesses to hold secure virtual meetings with up to 1,000 attendees, screen and file share, whiteboard, record and transcribe, instant message, and make calls from a single phone number. These services can be used through any mobile device, allowing users to continue activities in virtually any location. Along with these features, FusionWorks is compatible with many third party apps such as Outlook, Salesforce, Microsoft (News - Alert) 365, Dropbox, Box, and others. And like all other Fusion Connect offerings, the new platform will provide 24/7 client support in the United States, and onboarding and ongoing management.

Tony Lopresti , Director of Product Management at Webex, commented on FusionWorks’ features, “With fully integrated Webex technology, Fusion's users will experience a modern, all-in-one collaboration tool that delivers simple, flexible communications, making their businesses more productive and more secure, with any device from anywhere."

Edited by Maurice Nagle