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BAI Communications Australia Announces New COO
In Australia, BAI is one of the largest neutral host broadcast and telecommunications service providers, operating one of the most extensive transmiss…
Martello Appoints VP Global Partnerships and Sales
Ottawa, Canada-headquartered Martello, a technology company providing digital experience monitoring (DEM) solutions has announced the appointment of a…
SkySwitch Goes into Try Before You Buy Mode with Grandstream Phones
SkySwitch's Try and Buy program is allowing its MSPs and resellers to demo Grandstream phones so they can better include them with their UCaaS solutio…
Frontier Shifts Focus to Hurricane Season
Phone and Internet provider Frontier Communications is reminding companies to prepare for an Atlantic hurricane season which the National Weather Serv…
OfficeSuite UC Contact Center Receives Live Chat Addition
Windstream Enterprises announced new live chat functionality for the OfficeSuite UC Contact Center Services (CCS) adding another arrow in the quiver f…
How Can Providers Capitalize on the Demand for UCaaS During COVID-19?
COVID-19 created a demand for UCaaS. How can providers take advantage amid so much continued uncertainty?
Technology Key to a Successful Permanent Remote Workforce
Having a comprehensive technology plan in place will be integral to establishing a permanent remote workforce in the post COVID-19 world.
Major U.S. Tech Companies to Allow Remote Work Beyond COVID-19
Many major U.S. tech companies have announced plans to allow some or most of their employees to continue to work remotely after the effects of COVID-1…
Ensure Digital Transformation Success with SDTNs
COVID-19 is certainly accelerating digital transformation initiatives, forcing organizations to support WFH and all that entails. This mass cloud migr…
Zadarma Project Answers the Call for VoIP Numbers in Ireland
The Zadarma Project is answering to an increase in VoIP usage in Ireland and has announced a new initiative that will bring free VoIP phone numbers to…
Vonage Contact Center Lets Onecom Rapidly Adapt to COVID-19 Teleworking
Over the past 2-3 months, countless businesses have struggled to maintain operational continuity as they have been forced to rapidly move to teleworki…
Edgewise Acquisition Augments Zscaler Application-to-Application Security
Cloud security provider Zscaler announced the acquisition of Edgewise Networks. The Edgewise addition offers expertise in application-to-application c…
Aircall Series C Brings in $65M
Aircall SE, announced a new $65 Million round of funding. Led by DTCP, and including participation from NextWorld, Balderton Capital, Swisscom Venture…
Carl's Jr Streamlines Process Management with a Flexible Unified Communications Solution
CKE was looking for a cost-effective way to replace end-of-life phones for Hardee's and Carl's Jr. while consolidating communications across its admin…
Mitel, Google Cloud Take Wholesale Enterprise Cloud Offering to Trio of Nations
Mitel announced its MiCloud Flex, is available on Google Cloud as a wholesale offering in France, U.K. and the Untied States. The move comes on the he…
Fortinet Announces Four New Service Provider Partners
SD-WAN market leader Fortinet announced a number of new service providers have selected the Fortinet Secure SD-WAN solution as portfolio additions. 20…
Facebook Steps into Video Conferencing Ring
Facebook appears poised to enter the competitive landscape for virtual communications. The social media giant recently announced new features to Workp…
UC Network Management Week in Review: Fusion, Vonage, Call Quality & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…
Call Centers Experiencing COVID-19 Outbreaks Follow CDC Guidelines
YoungWilliams, a child support call center service that works with the State of Virginia, has reported six cases of COVID-19 among workers, as well as…
Avaya Names Telarus Newest Master Agent in Canada
Avaya announced an agreement with Telarus Canada enabling the Master Agent to offer the Avaya Cloud Office by RingCentral UCaaS solution via its netwo…
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