September 1-3, 2009 Los Angeles Convention Center LA, CA
Conference in Progress
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Diamond Sponsor
VoIP Conference - Diamond Sponsor


Aculab offers developers and service providers a wide range of hardware and software building blocks for integration into high performance communications solutions - such as fax, conferencing, contact centers and military applications.

Products include Prosody media processing platforms - available for TDM, IP and converged environments. Prosody's capabilities include rich media processing resources, VoIP protocols and voice codecs and meet the demands for increased security and resilience, supporting a number of VoIP security standards such as Secure RTP and SIPS. DSP-based media processing platforms are available in PCI, PCIe and cPCI formats, with optional E1/T1 PSTN connectivity plus SIP, H.323 and SS7. Host-based media processing software also offers a viable alternative to DSP boards.

Aculab also offers GroomerII - a cost-effective solution when a media and signalling gateway with intelligent call routing between SS7 and SIP-based IP networks is required. 1U and 6U rackmount configurations offer telco grade features with SNMP, RAID and N+1 redundant power supplies, ensuring essential, high availability operation.

Support is available to help developers through each stage of their product's lifecycle, including pre-sales consultancy, technical support, training and co-marketing, providing the essential mix of capabilities to meet the changing needs of the unified communications market.

Platinum Sponsors

8x8, Inc. Corp.

8x8, Inc. (Nasdaq: EGHT) offers voice and video Internet-based telephony services for business and residential customers. Marketed under the Packet8® brand name, these hosted communications solutions - Virtual Office iPBX, Complete Contact Center, Virtual Trunking and Hosted Key System - enhance the value and functionality of existing broadband Internet connections by delivering advanced features and digital quality phone service at a fraction of the cost of legacy, copper wire alternatives.

The Packet8 Virtual Office® service, currently in use by over 12,000 companies, eliminates the need for traditional business phone systems by delivering all telephony services over managed or unmanaged Internet connections. This affordable, easy-to-use alternative to traditional PBX systems or Centrex class services allows high-speed Internet users anywhere in the world to be part of a virtual PBX that includes automated attendants, conference bridges, extension-to-extension dialing and ring groups, in addition to a rich variety of other business class features normally found on dedicated PBX equipment. The Packet8 Complete Contact Center is a multimedia distribution and management platform that works with any broadband Internet service and provides enterprise class contact center functionality combined with Virtual Office hosted iPBX calling features and Packet8's cost efficient business VoIP calling plans. Packet8 Virtual Trunking services deliver a broadband agnostic IP trunking solution that allows businesses to benefit from the flexibility and cost efficiencies of VoIP (Voice over Internet Protocol), while retaining their existing phones and phone system hardware and optimizing the use of their existing connectivity to the Internet. The Packet8 Hosted Key System solution provides businesses accustomed to shared line appearance functionality with an opportunity to migrate to VoIP without altering the features and user behavior they have traditionally relied upon.

8x8 also offers residential, video and mobile digital phone services. For additional company information, visit 8x8's web site at For information about Packet8 products and services, visit

VoIP Conference - Platinum Sponsor


ApplianX is a range of single purpose, 'plug and play' appliances designed to unite, support and speed the migration to converging technologies of TDM, VoIP, video and mobile. Helping enterprises reduce operational costs, extend the life of existing TDM-based equipment and take advantage of new IP-based services and endpoints. Products available are the ApplianX IP Gateway, the ApplianX Gateway for Microsoft Office Communications Server (OCS) 2007 and the ApplianX DPNSS-to-Q.SIG Gateway.

Based on Aculab technology, all ApplianX Gateways can reduce operational costs, are simple to use and have extensive resilience features. The gateways are available with 1, 2, 4 or 8 E1/T1 trunks, supporting over 85 network and PBX interworking protocols, including DPNSS and Q.SIG. High availability is achieved through the replication of critical components such as dual IP traffic interfaces. Finally, a web-based GUI eases configuration and management issues and includes a setup wizard.

The ApplianX IP Gateway is the first gateway to provide support for divert, transfer, message waiting and route optimisation on SIP, Q.SIG, DPNSS and ETS300. In addition, the ApplianX IP Gateway can now be procured at a highly competitive price - helping make the migration path to VoIP more cost-effective.

VoIP Conference - Platinum Sponsor

AudioCodes enables the new voice infrastructure by providing innovative, reliable and cost-effective Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators. Offering a diverse range of flexible, comprehensive media gateway products, the company is a market leader in voice compression and VoIP technology and is a key originator of the ITU G.723.1 standard.


Fonality is a leader in Unified Communications by providing affordable business phone systems and contact center solutions for growing businesses. Fonality's award-winning and patent-pending Hybrid-Hosted architecture is used by over 5,000 companies and 125,000 end users. PBXtra and trixbox Pro deliver the advanced capabilities of a big business phone system for 40 to 80% less than traditional offerings. Integrate PBXtra from Fonality with and you will gain visibility to all interactions, including phone calls or email, between employees and customers. Never before has advanced call features and CRM integration been so easy to implement and use. Combine PBXtra with HUD, our market-leading and innovative desktop application that makes it easy for employees to interact with one another via a simple interface. Using HUD, you can see who's calling or online, locate and search for any employee, instant message or initiate internal calls, all with a single click. HUD has received industry awards and recognition, including Product of the Year award from Internet Telephony. In addition and in an effort to work within Open Source platforms, Fonality's free software, trixbox CE, is home to one of the world's largest and growing community of open source telephony users.

VoIP Conference - Platinum Sponsor

Interactive Intelligence

Deliberately Innovative All-in-One Communications for Business. Since 1994 Interactive Intelligence has been a global provider of unified business communications solutions for contact center automation, enterprise IP telephony and enterprise messaging. Premise-based or hosted, your choice, our standards-based all-in-one software suite includes hardware, implementation, consulting, support and education. What it doesn't include is the complexity of multi-point legacy systems. At Interactive Intelligence, it's what we do. and why more than 3,000 organizations worldwide have chosen us.

IP Pay

IP Pay, a division of Convergence Technologies Inc (CTI), provides simple and integrated payment solutions for the telecom space. IP Pay Account Updater ensures uninterrupted recurring payments by seamlessly updating "card on file" account information without impacting cardholders. Cardholder account information changes occur for a variety of reasons, including card upgrades, bank portfolio conversions, card expirations, lost or stolen cards and account closures.

IP Pay Account Updater extends the life of recurring payment arrangements by helping secure ongoing, revenue-generating relationships, all while locking in revenue, reducing processing costs, maintaining service continuity and strengthening cardholder satisfaction.

IP Pay Credit Card over IP (CCoIP) Technology Platform opens up a new $10 billion market to VoIP and Telecom providers by allowing them to provide a bundled "triple-play" of Voice, Internet and IP-based Credit Card Processing to the SMB market.

VoIP Conference - Gold Sponsor

Sansay, Inc.

Sansay is an innovative developer of advanced carrier VOIP infrastructure solutions. The company's products include VOIP and video session control, call routing, NAT/firewall/security and protocol adaptation/translation solutions. Sansay's comprehensive solutions allow customers to create "open but secure" connections between their networks and those of their VOIP carrier partners, and to allow "open but secure" access to by enterprise and residential subscribers via public Internet and/or VPN.

Sansay's key executives were founders and founding members of Nuera Communications where, from 1995-2002, they led teams responsible for product management, engineering, marketing, strategy and business development.


ShoreTel is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We are demonstrating our latest UC solutions at IT Expo, including our award-winning desktop interface, ShoreWare Professional Call Manager. ShoreTel has achieved the No. 1 market-share position worldwide for small and midsize businesses using its UC desktop application, according to latest data released by the Synergy Research Group, and was recently named "Top Rated Vendor for Enterprise Telecommunications Equipment" in The VendorRate Report Q2 2009. ShoreTel offers organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integration business communication. ShoreTel is based in Sunnyvale, California, and has regional offices and partners worldwide. For more information, visit us at Booth #519 and

VoIP Conference - Platinum Sponsor
Volt Delta Resources, LLC.

VoltDelta's 30-year industry leadership position in integrating truly carrier-grade call center solutions that involve IVR/voice automation, agent back-up, switching, networking, transport, advertising/promotions, multi-modal contact center access and delivery, personalization, rich content from multiple sources, extensive statistics, billing, and more allows us to provide leading-edge, yet cost-effective and proven, reliable technology in hosted and on-premise contact center solutions.

Because of our history with directory assistance, our solutions focus on the tight integration of technology with agents to optimize customer satisfaction, agent efficiency, agent satisfaction, maintenance efficiency, and improvements to your bottom line. VoltDelta's integration expertise, professional services consulting, and breadth of product offerings give you the flexibility to be creative in how you integrate and/or upgrade your existing solutions, migrate to new enhanced solutions, geographically arrange, and extend your overall call center operations and services. VoltDelta has customers in 52 countries, and our average customer relationship is over 10 years. Our core IVR, ACD, and database solutions are each handling many billions of transactions every year.

Stop by Booth #611 to find out why industry leaders trust VoltDelta's carrier-grade, leading-edge contact center infrastructure and service solutions to power their local and global operations!

Gold Sponsors
VoIP Conference - Gold Sponsor
FaxBack, Inc.

Headquartered outside of Portland, Oregon, FaxBack is the first name in reliable VoIP fax solutions offering unparalleled reliability and leading the market in high-density, carrier-grade VoIP fax solutions. FaxBack's NET SatisFAXtion VoIP fax servers are available in Small Business, Enterprise and Carrier grade editions. For more information visit:

VoIP Conference - Gold Sponsor
IntelePeer, Inc.

IntelePeer,, a leader in hosted on-demand rich media communications, enables carriers, businesses and software vendors to easily deliver voice and multimedia capabilities to any phone or network-connected device -- without incurring up-front capital costs. Through our innovative, communications-as-a-service (CaaS) platform, IntelePeer AppworXT, our SuperRegistryT and our extensive peering grid, we provide our customers with the platform to offer high-quality interactive voice, video, SMS, data and other rich-media services while providing significant cost savings for their telecommunication expenditures. Through intuitive APIs, Web Services, and brandable widgets and applets, IntelePeer removes the complexity of telecom and opens network functions to mainstream developers who are creating voice-Web "mashups" and communications-enabled business processes embedded into enterprise, webcasting, social networking, entertainment and e-commerce applications. Business professionals who use customer relationship management (CRM) software and common desktop applications such as calendaring and contact management also rely on us for instant access to bridge-to-services, voice blast, video blast, text-to-speech, conferencing and other features that enable communications-enhanced business processes that drive efficiency and deliver cost savings. Based in San Mateo, Calif., we operate our own carrier-grade network carrying more than 6 billion minutes, with worldwide coverage delivered through an IP and TDM peering grid with over 50 leading service provider peering partners. IntelePeer is privately held and is backed by venture capital firms VantagePoint Venture Partners, Kennet Venture Partners, NorthCap Partners and EDF Ventures.

VoIP Conference - Gold Sponsor
Network Equipment Technologies, Inc.

VoIP Conference - Gold Sponsor
NetSapiens, Inc.

NetSapiens simplifies the delivery of IP voice and multimedia business communication services by providing turnkey solutions. NetSapiens' SNAPsolutionT integrates applications software, hardware, and services that enable competitive providers to quickly deploy services for increased revenue. These applications range from pre-paid calling, Hosted PBX, to unified messaging, conferencing, and call center solutions.

VoIP Conference - Gold Sponsor


TelcoBridges is the preferred hardware and software supplier for telecom solution developers. By supplying the industry's leading Tmedia telecom platform, TelcoBridges is helping telecom solution developers of VoIP and TDM solutions realize their bright ideas. TelcoBridges' customers develop and deploy carrier-grade telecom solutions for some of the world's largest operators in 45 countries. These solutions include: mobile value-added services, location-based services, video calling applications, network monitoring, media gateways, switching, IVR, unified communications solutions, and more.

VoIP Conference - Gold Sponsor
Touchstone Technologies, Inc.

Touchstone Technologies specializes in delivering state-of-the-art solutions that enable our customers to bring their products and services to market with confidence. Leveraging our diverse customer base, our products assure interoperability with a wide array of industry-leading voice and video applications and equipment. Our powerful, scalable, and affordable solutions are the ideal set of tools for developers, engineers, integrators, quality assurance specialists, and network administrators. As one of test and measurements earliest pioneers, Touchstone has been proudly serving the communications industry since 1989.

VoIP Conference - Gold Sponsor

Voxbone provides wholesale DID's and toll-free numbers from over 40 countries and 5,000 cities to carriers, ITSP's and call-centers worldwide. Inbound services are provided over its private intercontinental VoIP backbone, with fully redundant POP's in Brussels, NY, HK, LA and Frankfurt. Ordering, provisioning and configuration are done in realtime using a powerful web-portal and an advanced API. Local Number Portability is now supported in 15 countries. Voxbone is a recognized member of the ITU and keeps its leadership position through constant innovation.

Sponsored Ad
"The sessions at ITEXPO were truly fantastic. I attended sessions in many tracks. Each was presented in an unbiased manner, focusing on the details and benefits of implementing these useful new technologies. All in all, this was a very good show, well worth my time and financial investment. "
Peter Martin, Sr. Engineer, Network Services-IP Engineering, IPC

"In the recent IT Expo East 2009, I could feel a strong sense of community. What really impressed me was how open people were in describing their challenges. I very much appreciated all of the practical tips for improving customer service in a call center environment."
Haim Argaman, Owner and Senior Consultant, Crimsonet Technologies

"All sessions I attended at ITEXPO were well-presented, informative and very worthwhile. Presenters were well-versed and able to effectively educate the audience on highly technical subjects using understandable terms and examples."
James Brehm, Director of Business Development, Frost & Sullivan

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