ITEXPO
September 1-3, 2009 Los Angeles Convention Center LA, CA
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NEW – OCS R2 Update and R3 Outlook and “Live” OCS Demo
(U1-01)

Tuesday - 09/01/09,  9:00-9:45am



Presented by:

Nick Crown
Director of Products
UnboundID

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Introduction and Overview
(U1-02)

Tuesday - 09/01/09,  10:00-10:45am

OCS business communications scenarios:

· Instant messaging
· On-premise Web conferencing
· On-premise audio/video conferencing including Microsoft’s Roundtable
· Telephony

Presented by:

Nick Crown
Director of Products
UnboundID

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OCS-PBX Interoperability
(U1-03)

Tuesday - 09/01/09,  11:00-11:45am

This session explores and explains SIP-Session Initiation Protocol and how SIP is used to provide internet telephony functions in an OCS enterprise telephony solution. This session will explain:

· SIP and versions of SIP used in OCS
· SIP-to-PBX interoperability
· SIP-to-IP-PBX interoperability
· OCS and IP-PSTN gateway integration
· Remote office telephony integration

Presented by:

Nick Crown
Director of Products
UnboundID

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OCS Servers
(U1-04)

Tuesday - 09/01/09,  12:45-1:30pm

In this session, we will explore the various types of servers used in an OCS environment which include:

· Mediation
· Front End
· Active Directory

Presented by:

Nick Crown
Director of Products
UnboundID

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Call Flow Scenarios
(U1-05)

Tuesday - 09/01/09,  1:45-2:30pm

The following call flow scenarios supported by OCS will be covered in-depth:

· Telephony users can connect to other telephony users by using OCS
· Internal telephony users can also communicate with PSTN and PBX users
· Outgoing calls
· Incoming calls

Presented by:

Nick Crown
Director of Products
UnboundID

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Configuration and Planning - Top-10 SIP/OCS Site Planning – “Best Practices”
(U1-06)

Tuesday - 09/01/09,  2:45-3:30pm

This session is designed to provide the student with an overview of key requirements for planning and implementing OCS.

Presented by:

Nick Crown
Director of Products
UnboundID

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TMC University Certification
(U1-07)

Tuesday - 09/01/09,  3:45-4:30pm

At the conclusion of the program, you will sit for an exam covering the course topics. Those who receive a passing grade on the exam receive TMC University’s Certificate of Achievement, certifying that you have successfully completed the course and received a comprehensive education regarding Microsoft OCS.

Presented by:

Nick Crown
Director of Products
UnboundID

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Testimonials
"The sessions at ITEXPO were truly fantastic. I attended sessions in many tracks. Each was presented in an unbiased manner, focusing on the details and benefits of implementing these useful new technologies. All in all, this was a very good show, well worth my time and financial investment. "
Peter Martin, Sr. Engineer, Network Services-IP Engineering, IPC

"In the recent IT Expo East 2009, I could feel a strong sense of community. What really impressed me was how open people were in describing their challenges. I very much appreciated all of the practical tips for improving customer service in a call center environment."
Haim Argaman, Owner and Senior Consultant, Crimsonet Technologies

"All sessions I attended at ITEXPO were well-presented, informative and very worthwhile. Presenters were well-versed and able to effectively educate the audience on highly technical subjects using understandable terms and examples."
James Brehm, Director of Business Development, Frost & Sullivan

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