Cloud Communications Summit
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Agenda
October 4, 2010
Moderated by Thomas Howe
Introduction to Voice Mashups
Time TBA
Speakers: TBA
An introduction to the concept and architecture of using voice as part of modern web-based applications. Concrete voice mashup examples will be demonstrated, along with the business cases that support them.
Communications Enabled Business Process Fundamentals
Time TBA
Speakers: TBA
New methods of communication -- Twitter, instant messaging, geo-location tags, and whatever comes next week -- affect how you communicate with your customers, how you structure your internal business processes, and demand new technical and business relationships with your service providers. We'll discuss the fundamentals of communications and business processes, how to improve them, and what techniques to use.
Vertical CEBP
Time TBA
Speakers: TBA
This session presents CEBP techniques for the financial, logistics, debt collection
and health care fields.
Cloud Telephony for the Enterprise
Time TBA
Speakers: TBA
This session discusses tradeoffs in deploying communications applications behind the firewall, with a hosted partner or through elastic mechanisms such as Amazon’s EC2.
Unified Communications vs. CEBP: A lively debate?
Time TBA
Speakers: TBA