ITEXPO West 2010 - Communications Conference

ITEXPO
October 4-6, 2010 Los Angeles Convention Center, CA
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Agenda

 

October 4, 2010

Moderated by Thomas Howe



Introduction to Voice Mashups

Time TBA

Speakers: TBA


An introduction to the concept and architecture of using voice as part of modern web-based applications. Concrete voice mashup examples will be demonstrated, along with the business cases that support them.


Communications Enabled Business Process Fundamentals

Time TBA

Speakers: TBA


New methods of communication -- Twitter, instant messaging, geo-location tags, and whatever comes next week -- affect how you communicate with your customers, how you structure your internal business processes, and demand new technical and business relationships with your service providers. We'll discuss the fundamentals of communications and business processes, how to improve them, and what techniques to use.



Vertical CEBP

Time TBA

Speakers: TBA

This session presents CEBP techniques for the financial, logistics, debt collection
and health care fields.



Cloud Telephony for the Enterprise

Time TBA

Speakers: TBA


This session discusses tradeoffs in deploying communications applications behind the firewall, with a hosted partner or through elastic mechanisms such as Amazon’s EC2.



Unified Communications vs. CEBP: A lively debate?

Time TBA

Speakers: TBA


Unified communications and CEBP stand in stark contrast. This session features a lively discussion between unified communications and CEBP experts, explaining the differences and similarities not obvious at the surface.

 

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