ITEXPO East 2010 - Communications Conference

January 20-22, 2010 Miami Beach Convention Center, Miami, FL
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TMC University
- Microsoft OCS

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Introduction and Overview

Wednesday, January 20, 9:00-9:45am

An introduction to the course, and an overview of the following OCS business communications scenarios:

  • Instant messaging
  • On-premise Web conferencing
  • On-premise audio/video conferencing
  • Telephony

NEW – OCS R2 Update - R3 Outlook
and “Live” OCS Demo

Wednesday, January 20, 10:00-10:45am

This session will have an expanded section on OCS R2 features including:

  • Response Group Service (call/support center)
  • Call Delegation
  • Team Call
  • Desktop Sharing
  • Single & Multi-Server Group Chat
  • SIP Trunking
  • Enhanced Media – High Definition Media
  • Firewall Configuration for the A/V Edge Server
  • Archiving, CDR (Call Detail Reporting), and QoE (Quality of Experience)
  • Simplified Management
  • Video Negotiation
  • Digital Certificates

OCS-PBX Interoperability

Wednesday, January 20, 11:00-11:45am

This session explores and explains SIP-Session Initiation Protocol and how SIP is used to provide internet telephony functions in an OCS enterprise telephony solution. This session will explain:

  • SIP and versions of SIP used in OCS
  • SIP-to-PBX interoperability
  • SIP-to-IP-PBX interoperability
  • OCS and IP-PSTN gateway integration
  • Remote office telephony integration

OCS Servers

Wednesday, January 20, 12:00-12:45am

In this session, we will explore the various types of servers used in an OCS environment
which include:

  • Mediation
  • Front End
  • Active Directory

Configuration and Planning - Top-10 SIP/OCS Site Planning
– “Best Practices”

Wednesday, January 20, 1:45-2:30am

This session is designed to provide the student with an overview of key requirements for planning and implementing OCS by using the OCS Planning and Edge Server tools.

TMC University Exam

Wednesday, January 20, 2:45-3:30am

Following the five educational seminars, students will sit for a written exam covering key elements from each of the course sessions. Upon receiving a passing grade, students will receive TMC University’s Certificate of Achievement, certifying they have successfully completed the course and received a comprehensive education regarding Microsoft OCS.

About Course Leader, Thomas B. Cross:

The CEO of has three decades of experience in startups and consulting advisor with leading providers and venture capital companies in market planning and development, hardware/software design and development, project management, intellectual property in telecommunications, information technology, conferencing, teletraining, telecommuting, groupware, networks, call centers, internet, artificial intelligence and other fields. He has managed the successful development of more than 10 software, hardware and internet products to market and received industry awards for this work. He has authored 13 books, wrote, produced and directed 15 commercial videos and creator and producer of the World's Largest Anima ted Knowledge Source on Technology - - recipient of Web Hosting Magazine Editors Choice for Best Technical Help.He is a member of the Technical Board of Advisors for the VoIPSA-VoIP Security Alliance.

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