ITEXPO East 2010 - Communications Conference

January 20-22, 2010 Miami Beach Convention Center, Miami, FL
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Unified Communications and the Virtualized Enterprise

Thursday - 01/21/10,  8:30-9:15am

Enterprises are embracing hosted delivery models – SaaS, cloud computing, business continuity, and hosted unified communications. Cloud services have recently emerged as the newest way for IT to maintain service levels and deliver business value while reducing expenditures. And with an ever-increasing array of choices, the path to virtualization with the right blend of service and technology can be daunting. It is imperative that decision makers understand key advantages and disadvantages of the virtual enterprise in order to make an appropriate choice.

UCaaS (Unified Communications as a Service) is the first step in a logical migration path for moving from premises-based to a cloud services environment. UCaaS goes beyond traditional unified communications offerings by integrating traditional PBX functionality with advanced communications features such as collaboration, mobility, file sharing, and desktop video services. This session will explain how businesses can leverage cloud services and UCaaS to decrease their overall IT spend while benefitting from technologies that can help them succeed – even in a down economy.

Presented by:

Fred Stacey
Portfolio Manager - New Business Opportunities
Arthur Chang
President & CEO
PanTerra Networks Inc.
Joel Maloff (Moderator)
Principal Consultant
Maloff NetResults
Frank Grillo
Exec. VP of Implementation, Support & Marketing
Cypress Communications

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Unique Security Challenges of Unified Communications

Thursday - 01/21/10,  1:00-1:45pm

Enterprises are increasingly adopting VoIP and other UC applications to support more mobile workers, guard against disruptions made possible by pandemics, and otherwise increase productivity, lower communications costs and improve collaboration. Yet, UC applications present unique security challenges that differ dramatically from traditional data security methods, which cannot detect and protect against UC-specific attacks, such as session hijacking, floods, fuzzing, spoofing and voice spam. Further, most UC network devices add latency, delay, and jitter to real-time traffic, presenting a particular QoS challenge.

This session will educate attendees on the benefits of UC adoption, VoIP- and UC-specific security challenges, similarities and differences between UC security and traditional enterprise data security, and best practices securing converged networks for preserving real-time communications.

Presented by:

Dennis Boas
Security Solutions Architect
Drew Bloczynski
Senior Director of Technology
Sipera Systems
Joel Maloff (Moderator)
Principal Consultant
Maloff NetResults

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Unified Communications - The Progression from Desktop to Handheld

Thursday - 01/21/10,  2:00-2:45pm

As networks evolve and speeds continue to increase, the capabilities of business and consumer communications evolve as well. As a result, unified communications will soon move from the desktop to the handheld devices of business communicators. But how will we get there – and when? This session will offer a look at unified communications applications and how they can “go mobile.” Attendees will leave with an understanding of the challenges of mobile UC, along with its benefits, how to effectively deploy a mobile UC solution, along with a projection of the future of mobile UC.

Presented by:

Bob Emmerson (Moderator)
Freelance Writer
Electric Words
Jeff Hoefgen
VP Americas for RADVISION’s TBU
Steve Hardy
Director of Products and Solutions Marketing
Doug Makishima (Moderator)
D2 Technologies, Inc.

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Integrating Fax into Your Enterprise UC Experience

Thursday - 01/21/10,  3:00-3:45pm

Unified Communications has about as many definitions as there are vendors, but they all are founded on some form of the same principle of enabling multiple forms of communication on multiple devices in any location. But, the one media, which most businesses still use regularly, is fax. Whether a matter of regulation or recordkeeping, or convenience, or simply habit, there are many businesses that still rely heavily on fax communications in their daily business operations. As such, those businesses require a solution that will allow them to integrate fax capabilities into their UC platforms. This session is hosted by a panel of vendors whose core competency is FoIP (Fax over IP), and who will explain not only why fax remains an important part of a true UC deployment, how fax can be easily integrated into IP systems, and why fax isn’t going away, as some pundits suggest.

Presented by:

Max Schroeder
Senior Vice President
FaxCore, Inc.
Amy Tierney (Moderator)
TMCnet Web Editor
Chem Cohen
Mike Oliszewski
Sebastien Lalonde
Senior R&D Leader

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Best of Breed of Best of Suite

Thursday - 01/21/10,  4:00-4:45pm

Unified Communications is comprised of several capabilities, including voice, video, messaging, conferencing, mobility, IM and presence. Several of these capabilities (such as enterprise voice) have been deployed across businesses for many years; others, such as IM, Web conferencing and HD video and voice, are relatively new and still undergoing initial deployments. All of these may come from different vendors and may have been acquired separately, over time. Several vendors are advocating complete UC suites that they provide end-to-end. In this session we explore the plusses and minuses of businesses adopting a Best-of-Breed or Best-of-Suite strategy for forward going UC deployments.

Presented by:

Don Gant
VP Business Development & Channel Marketing
Iwatsu Voice Networks
David H. Yedwab (Moderator)
Market Strategy & Analytics Partners
Jonathan Bartholomew
Principal Consultant
Dimension Data Americas
Eric LeBow
Vice President of Business Transformation
Spanlink Communications

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