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* Enabling Instant Messaging and Presence using SIP SIMPLE * Rich presence concepts explained * Increase efficiency at the work place with IM and Presence * Expand real-time communication possibilities between enterprises * Integration possibilities of OpenSIPS/OpenXCAP presence server with Asterisk Presented by: Andrian GeorgescuFounder and CEOAG ProjectsCheck Other SessionsRegister Now Halt! Who goes there? Website identity management and authentication using Asterisk(DA2-07) Tuesday - 02/03/09, 1:00-1:45pmFraud is a problem. It can be either a small annoyance or a huge issue. You can place simple, inexpensive calls to your customers for real-time identity verification. We will discuss using Asterisk to solve common problems and demonstrate solutions to replace CAPTCHA in registrations and multi-factor login authentication. Presented by: Clinton JamesCIOCallOne.comCheck Other SessionsRegister Now Virtualizing Asterisk(DA2-08) Tuesday - 02/03/09, 2:00-2:45pmAsterisk is considered a highly intensive I/O application, usually not associated with VM based environments. The presentation will explore the various possibilities of utilizing Asterisk within a VM based environment, how it can be utilized and also various tests that had been conducted with popular Asterisk Open Source packages and an implementation of a high-speed dialer framework - capable of operating in a VM environment. Presented by: Nir SimionovichCEOHumbug Labs / Greenfield Technologies LtdCheck Other SessionsRegister Now Multi-Site Open Source Call Center Deployment: A European Case Study(DA2-09) Tuesday - 02/03/09, 3:00-3:45pmThis presentation will go over the development, assembly and management of a multi-site call center system for an Italian company that handles call center operations for clients in many different industries, from utilities to sales and customer service. The presentation will go over in detail the hardware, network topology and software used in this project as well as the obstacles that had to be overcome before the system went live. Presented by: Matt FlorellPresidentViciDial GroupCheck Other SessionsRegister Now Reduce Costs and Gain a Competitive Advantage with Open Source Based Call Centers(DA2-10) Tuesday - 02/03/09, 4:00-4:45pmAttendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center? Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have. Presented by: Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBMCraig McCueWorldwide Director of SalesOrecXMatthew NickaschIP Communications Consultant and AnalystJames CastilloChief Information Security OfficerData Privacy International IncCheck Other SessionsRegister Now
Presented by:
Andrian GeorgescuFounder and CEOAG Projects
Fraud is a problem. It can be either a small annoyance or a huge issue. You can place simple, inexpensive calls to your customers for real-time identity verification. We will discuss using Asterisk to solve common problems and demonstrate solutions to replace CAPTCHA in registrations and multi-factor login authentication. Presented by: Clinton JamesCIOCallOne.comCheck Other SessionsRegister Now Virtualizing Asterisk(DA2-08) Tuesday - 02/03/09, 2:00-2:45pmAsterisk is considered a highly intensive I/O application, usually not associated with VM based environments. The presentation will explore the various possibilities of utilizing Asterisk within a VM based environment, how it can be utilized and also various tests that had been conducted with popular Asterisk Open Source packages and an implementation of a high-speed dialer framework - capable of operating in a VM environment. Presented by: Nir SimionovichCEOHumbug Labs / Greenfield Technologies LtdCheck Other SessionsRegister Now Multi-Site Open Source Call Center Deployment: A European Case Study(DA2-09) Tuesday - 02/03/09, 3:00-3:45pmThis presentation will go over the development, assembly and management of a multi-site call center system for an Italian company that handles call center operations for clients in many different industries, from utilities to sales and customer service. The presentation will go over in detail the hardware, network topology and software used in this project as well as the obstacles that had to be overcome before the system went live. Presented by: Matt FlorellPresidentViciDial GroupCheck Other SessionsRegister Now Reduce Costs and Gain a Competitive Advantage with Open Source Based Call Centers(DA2-10) Tuesday - 02/03/09, 4:00-4:45pmAttendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center? Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have. Presented by: Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBMCraig McCueWorldwide Director of SalesOrecXMatthew NickaschIP Communications Consultant and AnalystJames CastilloChief Information Security OfficerData Privacy International IncCheck Other SessionsRegister Now
Clinton JamesCIOCallOne.com
Asterisk is considered a highly intensive I/O application, usually not associated with VM based environments. The presentation will explore the various possibilities of utilizing Asterisk within a VM based environment, how it can be utilized and also various tests that had been conducted with popular Asterisk Open Source packages and an implementation of a high-speed dialer framework - capable of operating in a VM environment. Presented by: Nir SimionovichCEOHumbug Labs / Greenfield Technologies LtdCheck Other SessionsRegister Now Multi-Site Open Source Call Center Deployment: A European Case Study(DA2-09) Tuesday - 02/03/09, 3:00-3:45pmThis presentation will go over the development, assembly and management of a multi-site call center system for an Italian company that handles call center operations for clients in many different industries, from utilities to sales and customer service. The presentation will go over in detail the hardware, network topology and software used in this project as well as the obstacles that had to be overcome before the system went live. Presented by: Matt FlorellPresidentViciDial GroupCheck Other SessionsRegister Now Reduce Costs and Gain a Competitive Advantage with Open Source Based Call Centers(DA2-10) Tuesday - 02/03/09, 4:00-4:45pmAttendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center? Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have. Presented by: Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBMCraig McCueWorldwide Director of SalesOrecXMatthew NickaschIP Communications Consultant and AnalystJames CastilloChief Information Security OfficerData Privacy International IncCheck Other SessionsRegister Now
Nir SimionovichCEOHumbug Labs / Greenfield Technologies Ltd
This presentation will go over the development, assembly and management of a multi-site call center system for an Italian company that handles call center operations for clients in many different industries, from utilities to sales and customer service. The presentation will go over in detail the hardware, network topology and software used in this project as well as the obstacles that had to be overcome before the system went live. Presented by: Matt FlorellPresidentViciDial GroupCheck Other SessionsRegister Now Reduce Costs and Gain a Competitive Advantage with Open Source Based Call Centers(DA2-10) Tuesday - 02/03/09, 4:00-4:45pmAttendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center? Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have. Presented by: Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBMCraig McCueWorldwide Director of SalesOrecXMatthew NickaschIP Communications Consultant and AnalystJames CastilloChief Information Security OfficerData Privacy International IncCheck Other SessionsRegister Now
Matt FlorellPresidentViciDial Group
Attendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center? Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have. Presented by: Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBMCraig McCueWorldwide Director of SalesOrecXMatthew NickaschIP Communications Consultant and AnalystJames CastilloChief Information Security OfficerData Privacy International IncCheck Other SessionsRegister Now
Annette MillerWorldwide Cloud Development Executive - Global Business PartnersIBM
Craig McCueWorldwide Director of SalesOrecX
Matthew NickaschIP Communications Consultant and Analyst
James CastilloChief Information Security OfficerData Privacy International Inc
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