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Call Center 2.0 - Why Exhibit?

Reach More IP Call Center Leaders

Make Key Contacts and Generate Valuable Leads at
INTERNET TELEPHONY Conference & EXPO

  • An estimated 1,900 potential customers looking for IP Call Center solutions*

  • INTERNET TELEPHONY Conference & EXPO has hosted the IP Contact Center Summit since 2001 and is a recognized industry leader

  • Marketing Support from Customer Inter@ction Solutions, the oldest and mostread magazine for Call Center management, celebrating its 25th anniversary.

  • Marketing Support from INTERNET TELEPHONY Magazine, the leading publication for the VoIP Industry

  • Additional marketing support from industry leading website, TMCnet which is the highest rated Web site on Google for IP Call Center

  • Part of the world’s largest IP Telephony conference with an expected 9,000 attendees

  • Exclusive Call Center 2.0 educational tracks providing educational contact for
    Call Center leaders

  • Call Center 2.0 Pavilion on Exhibit Floor to Showcase products to Call Center leaders

* source: survey of INTERNET TELEPHONY Confernce & EXPO East 2006 attendees adjusted for estimated attendance of 9,000 for ITEXPO West 2006

The World's Best VoIP Event for
IP Call Center Decision Makers!

 

As VoIP continues to gain in popularity it will reach into every industry and transform communications as we know it. One aspect that is already being widely affected by VoIP is the contact center, where organizations realize IP Telephony holds many advantages over traditional phone systems.

Increasing demands being placed on contact center management - workforce globalization, 24x7 service, open standards and rapid technological innovations - are all changing the traditional structure and setting the stage for the IP Call Center. With the versatility that VoIP offers, contact centers will now have the opportunity to redefine themselves to meet the changing demands. Yet with all of the great promise the IP Call Center offers, it is a complex undertaking that has the potential to deliver disappointment to organizations that jump in without fully understanding all implications.

That is why we see large numbers of contact center leaders at INTERNET TELEPHONY Conference & EXPO. No other event can provide the in-depth education on IP Call Centers, and the contact center leaders are coming in droves to learn more.

At INTERNET TELEPHONY Conference & EXPO East 2006 - 21.7% of the 8000 attendees said that they were searching for IP Call Center solutions. With over 8000 attendees, that is more than 1700 potential customers. In San Diego, we're expecting even bigger crowds and more potential customers for you.

As the host of INTERNET TELEPHONY Conference & EXPO, TMC is in a very unique position to address the needs of IP Call Center management. TMC publishes the leading magazines for both of the Contact Center and VoIP industries - Customer Inter@ction Solutions and INTERNET TELEPHONY. As evidenced by the popularity of these publications, as well as our industry leading website TMCnet, our resources and knowledge base are unmatched by anyone.

If you need to reach the leaders of IP Call Centers, Call Center 2.0 and INTERNET TELEPHONY Conference & EXPO are by far your best options. No other events will bring the leaders of these companies together in one place.

Regards,

Rich Tehrani,
TMC President and Conference Chairman

 



 


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