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Consumers Demand More Transparency in Generative AI Content
A majority of consumers (94%) want to see more transparency and regulation around the use of generative AI technology in marketing and advertising, according to new research from StoryStream.
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RingCentral MVP and Contact Center Integration Yield 211% ROI
The findings of a commissioned Forrester Consulting Total Economic Impact study show that a composite organization representative of interviewed customers integrated RingCentral MVP and RingCentral Contact Center, and realized a return on investment of 211% over three years.
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Amdocs Shows How CSPs Can Capitalize on Enterprise Opportunities
A recent report, titled "Every Move Counts: Enterprise Lessons and Growth Opportunities," shed light on the performance of CSPs in meeting the unique communication requirements of enterprises.
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Innovative Solution Gives Shure-fire Conferencing Experience
Shure is extending its Microflex Ecosystem portfolio with a bold new audio solution for meeting rooms that delivers microphone, loudspeaker and DSP technology in one device.
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Latest Broadband Forum Specification Unleashes Network Flexibility, Agility and New Features
Technical Report-459 provides improved resiliency, scalability, and faster deployment times for operators. It will also provide more reliable and consistent services for end users.
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Logitech Introduces Rally Bar Huddle for Better Small Meeting Experiences
Logitech has released a new Rally Bar Huddle that is focused on delivering equitable video conference meetings with ease.
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UniVoIP Brings Teams Voice Integration to the Telarus Supplier Portfolio
UCaaS provider UniVoIP has joined the Telarus supplier portfolio, bringing its voice solutions for Microsoft Teams to the Telarus partner community.
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Samuel Wilson Set to Lead 8x8 into the Future
Finally, 2 years after the departure of longtime CEO Vik Verma, 8x8 hopes it has found a new CEO who will successfully lead it to new growth in a crowded UCaaS market.
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Phone Calls Are Still Key for Customer Acquisition
Ruby uncovered that phone calls are still key when it comes to addressing customer concerns in real-time and understanding changing business realities.
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Nearly Every US State Files Against Avid Telecom over Billions of Illegal Robocalls
At least 48 U.S. states are suing Avid Telecom for allegedly routing 7.5 billion illegal and spoofed robocalls to millions of residents on the Do Not Call Registry.
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Ribbon Simplifies and Accelerates Service Providers' Support for Zoom Phone
Ribbon Communications announced an extension to its Ribbon Connect portfolio, Ribbon Connect for Zoom.
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Bridging Digital Divides: Nokia and MetaLINK to Provide Broadband Access to Rural Areas
Nokia announced that it has been selected by MetaLINK to provide fixed wireless access coverage and boost broadband network capacity in Northwest Ohio, Northeast Indiana, and parts of Southern Michigan.
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Law Firm Jackson Lewis PC Taps 8x8 for Integrated Communications
Integrated cloud communications platform provider 8x8 Inc. announced that national employment law firm Jackson Lewis P.C. chose the 8x8 XCaaS integrated cloud contact center and unified communications platform.
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DriveNets Sets New Standard for AI Networking
DriveNets' Network Cloud-AI is an innovative AI networking solution designed to maximize the utilization of AI infrastructures and improve the performance of large-scale AI workloads.
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Telco Transformation: Brightspeed and Alianza's UCaaS Partnership
Brightspeed and Alianza have launched a partnership to deliver a suite of next-generation voice and unified communications (UCaaS) services to previously underserved areas.
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Juniper and ServiceNow Enable Seamless End-to-End Automation
Juniper and ServiceNow partnership eliminates multi-layer, multivendor solutions and boost network deployment and operational efficiencies while reducing costs.
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Prepared Businesses Outmaneuver Ransomware Resurgence
In its Corvus Risk Insights Index, a compilation of industry trends and data analysis, Corvus found that 2022 witnessed a notable decline in ransomware incidents. However, the beginning of 2023 is seeing a resurgence.
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Texas Lone Star Network Partners with Ribbon Communications to Boost Network Capacity
Texas Lone Star Network chose Ribbon Communications to enhance the capacity of its statewide transport network.
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Holland America Line Guests Say Smooth Sailing with Starlink
Holland America Line is one of the cruise lines utilizing Starlink on its Pinnacle Class ship Koningsdam, now sailing in Alaska.
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Windstream Enterprise Partners with Fortinet to Launch LAN Services
IT managed services provider Windstream Enterprise announced its teaming up with Fortinet to offer customers better network security.
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