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Patton's VoIP Services Pass Interoperability Testing with New SIP Offerings from Deutsche Telekom
US-based telecom manufacturer Patton Electronics has announced the successful completion of interoperability testing between its SmartNode VoIP gatewa…

By: Stefania Viscusi | 9/8/2020

Pandemic Put Digital Transformation Pedal to the Floor
Twilio recently surveyed more than 2,500 enterprise decision makers to gain insight into how much COVID-19 has impacted digital transformation roadmap…

By: Maurice Nagle | 9/8/2020

Telarus Partners with Mobile Solutions for Complete Mobility Services
Telarus, a master agent of business cloud infrastructure, cybersecurity, and contact center services, has announced a partnership with Mobile Solution…

By: Stefania Viscusi | 9/4/2020

Genza , Parateum Partner with UK MVNO Market in Mind
Parateum Corporation announced a new partnership with Geneva-based telecom Genza to create an MVNO to address the U.K. market. Genza gains access to t…

By: Maurice Nagle | 9/4/2020

Analyze This: Difference-making Analytic Capabilities to Elevate the Performance and Efficiency of an SD-WAN
If ever there was a time for businesses to look inwardly for ways to operate more efficiently and maximize their resources, it's now. And for many bus…

By: Special Guest | 9/3/2020

Vidyard Expands Mobile Video Solution for Android and Microsoft Edge Users
Vidyard, a provider of video collaboration and communication tools, has expanded its mobile offerings with integrations for Android and Microsoft Edge…

By: Laura Stotler | 9/3/2020

FirstLight Finalizes Acquisition of PrimeLink for Expansion in New York State
Albany, New York-based FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throu…

By: Tracey E. Schelmetic | 8/31/2020

Motorola Solutions Acquires Law Enforcement Communications Provider Callyo
Callyo is a St. Petersburgh, Florida-based mobile law enforcement communications company that offers a software-as-a-service (SaaS) suite that serves …

By: Tracey E. Schelmetic | 8/31/2020

UC Network Management Week in Review: Vonage, Avaya, Zoom & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 8/29/2020

Vodia, 1TeamCloud Take Aim at Brazilian Market
This week, 1TeamCloud and Vodia Networks announced a new partnership where Brazilian MSPs and resellers can turn to 1TeamCloud to address customer req…

By: Maurice Nagle | 8/28/2020

Bipath Unveils Contact Cloud
Today, Bipath tools the wraps off of Contact Cloud, a robust call center solution, aimed at streamlining your contact center operations with a natural…

By: Maurice Nagle | 8/28/2020

Avaya Offers Hurricane Laura Assistance
Avaya announced that it is contacting customers in Hurricane Laura's path to ensure family and friends, partners and colleagues can maintain open line…

By: Maurice Nagle | 8/28/2020

Voxox Powers Virtual PBX for Small Businesses in Nigeria
UC cloud solutions provider Voxox recently partnered with Nigerian ISP Passage Telecom to provide a white-label cloud phone offering, the first of its…

By: Stefania Viscusi | 8/28/2020

Vonage Awarded for CPaaS Platform
Communications Platform as a Service (CPaaS) makes it possible to easily add real-time communications features to existing applications without custom…

By: Stefania Viscusi | 8/27/2020

Insurance Agency Shifts to Remote Work with 8x8 Cloud Communications
Correll Insurance Group, a growing independent agent in South Carolina, is one of the recent businesses to leap to remote operations.

By: Stefania Viscusi | 8/27/2020

Avaya OneCloud CCaaS Named a Winner by CUSTOMER Magazine
Avaya recently announced that its Avaya OneCloud CCaaS solution has been named a 2020 Contact Center Technology Award winner by CUSTOMER magazine. The…

By: Tracey E. Schelmetic | 8/25/2020

Zoom and Canvas Outages Impact Schools and Businesses as Classes Resume
Schools, businesses and governments throughout the U.S. and beyond were impacted by major outages to the Zoom and Canvas platforms Monday as fall clas…

By: Laura Stotler | 8/25/2020

New Red Box Recording Solution for Microsoft Teams
Voice platform solutions provider Red Box has announced a new Compliance Recording solution for Microsoft Teams that company officials say will make i…

By: Stefania Viscusi | 8/21/2020

Collaboration with LogMeIn Adds VoIP Conferencing to Swell Toolset
Customer experience software provider Swell recently announced a new integration with LogMeIn, a provider of software as a service and cloud-based rem…

By: Tracey E. Schelmetic | 8/20/2020

Bose Professional, Fontel Present US Distribution Pairing
This week, Fontel and Bose Professional announced a new partnership, adding the newly unveiled 700 UC headphones to the distributor's U.S. portfolio.

By: Maurice Nagle | 8/18/2020

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